Help us improve Answers HQ! Take Survey No, Thanks

Blue screen while playing Apex Legends

by Blunt9k
Reply

Original Post

Re: Blue screen while playing Apex Legends

Community Manager

@KickAssDave 

 

Can you attach a DxDiag for us so we can look at your full system specs?

 

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Blueberry.png
Message 11 of 19 (2,994 Views)

Re: Blue screen while playing Apex Legends

★★★ Newbie

When I launched Apex Legends, an unexpected BSOD popped up. I managed to get out of it by the way. This happens to me when I launch one of my other games. Any fix?

Message 12 of 19 (2,752 Views)

Re: Blue screen while playing Apex Legends

★★★ Newbie

Have u managed to fix it? I had same problem with pc freezing but not so often, now im getting blue screened after 5 min in game,

Message 13 of 19 (2,104 Views)

Re: Blue screen while playing Apex Legends

★★ Novice

me too its so frustrating

 

Message 14 of 19 (1,738 Views)

Re: Blue screen while playing Apex Legends

★★ Novice

Wow.. i have the same issue and i thought that i have a problem with my hardware and it is a week I am replacing and removing my rams and changed my hard disk with SSD one.

 

Is playing in 16:9 really solving it?.. my monitor default resolution is 1920*1200 so it is good with 16:10.

i stopped playing rank cuz I am afraid of getting banned for this issue.

Message 15 of 19 (1,513 Views)

Re: Blue screen while playing Apex Legends

★★★ Newbie

I'm kinda relieved I'm not the only one with this problem. I haven't tried playing on that aspect ratio, but I'll give it a shot. I just wanted to share some info I got from BlueScreenView. It says that on every crash the problem is in the driver ntoskrnl.exe. The bug check strings are: KMODE_EXCEPTION_NOT_HANDLED, PAGE_FAULT_IN_NONPAGED_AREA, SYSTEM_SERVICE_EXCEPTION

I really hope this problem gets solved, because I really like Apex 

Message 16 of 19 (1,450 Views)

Re: Blue screen while playing Apex Legends

[ Edited ]
★ Apprentice

I had BSOD ( BCCode: 3b   BCP1: 00000000C0000005) in Apex. Only removal helped "Intel® Management Engine" driver. CPU i5 9400F, asrock h310cm-dvs.

Message 17 of 19 (1,423 Views)

Re: Blue screen while playing Apex Legends

★★★ Newbie
@Blunt9k Have you found any solution for this bsod?
I have this problem too,Please someone help me i really love Apex
And playing on 16:9 is not helping me cause i had been playing on 16:9 before the bsod.
Cpu: core i5 7400
Gpu:msi rx 580 gaming 8gb
Ram:12gb
PLEASE FIND A SOLUTION!!
Message 18 of 19 (1,226 Views)

Re: Blue screen while playing Apex Legends

[ Edited ]
★ Apprentice

@Mahdiv81Same here man.. it's not a good feeling to Blue Screen half way through a Ranked match :/ Even restarting the game in 10 seconds and rejoining finds yourself downed and the match is lost.. Thought it was something specific to RTX 3090 cards because this wasn't happening on my previous PC, then again it's a new season full of new bugs! My specs are;

https://drive.google.com/file/d/1kXUPaZo_DanfqcVyeRu0-IxuClcavpon/view?usp=sharing and

 

https://drive.google.com/file/d/1LlimesV1PMUiutm1u7Uv23mCq5YQ2r6-/view?usp=sharing

Message 19 of 19 (194 Views)
Twitter Stream