Blue Screen Windows Crash While in Games: PAGE_FAULT_IN_NONPAGED_AREA

[timePassSheng]

Hi,

Still getting the 

PAGE_FAULT_IN_NONPAGED_AREA error

after the latest Season 13 update for Apex legends.

please help, already crashed 6 times.

Also, refer to the dump file:

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: ffff861272000008, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff8042a9d91c8, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for EasyAntiCheat.sys

KEY_VALUES_STRING: 1

    Key  : AV.Type
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 2983

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 37913

    Key  : Analysis.Init.CPU.mSec
    Value: 531

    Key  : Analysis.Init.Elapsed.mSec
    Value: 8733

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 96

    Key  : WER.OS.Branch
    Value: co_release

    Key  : WER.OS.Timestamp
    Value: 2021-06-04T16:28:00Z

    Key  : WER.OS.Version
    Value: 10.0.22000.1


FILE_IN_CAB:  051122-8328-01.dmp

BUGCHECK_CODE:  50

BUGCHECK_P1: ffff861272000008

BUGCHECK_P2: 0

BUGCHECK_P3: fffff8042a9d91c8

BUGCHECK_P4: 2

READ_ADDRESS: fffff8042b305450: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 ffff861272000008 

MM_INTERNAL_CODE:  2

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  r5apex.exe

TRAP_FRAME:  ffffe104757af6a0 -- (.trap 0xffffe104757af6a0)NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=ffff860000000008 rbx=0000000000000000 rcx=0000062600000000
rdx=000000024e400000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8042a9d91c8 rsp=ffffe104757af838 rbp=0000fffffffff000
 r8=fffff8042a9d91b0  r9=fffff8042a9d91b0 r10=926f635616b33552
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!MmGetVirtualForPhysical+0x18:
fffff804`2a9d91c8 488b04d0        mov     rax,qword ptr [rax+rdx*8] ds:ffff8612`72000008=????????????????
Resetting default scope

STACK_TEXT:  
ffffe104`757af3f8 fffff804`2aaa09bd     : 00000000`00000050 ffff8612`72000008 00000000`00000000 ffffe104`757af6a0 : nt!KeBugCheckEx
ffffe104`757af400 fffff804`2a91abd6     : ffffe468`80998ed8 00000000`00000000 ffffe104`757af600 00000000`00000000 : nt!MiSystemFault+0x20939d
ffffe104`757af500 fffff804`2aa256f5     : ffffe468`80998ee0 00000000`00000001 00000000`0000004b 00000000`00000000 : nt!MmAccessFault+0x2a6
ffffe104`757af6a0 fffff804`2a9d91c8     : fffff806`49858a8b 00000000`00000000 00000626`00000000 00000000`00000000 : nt!KiPageFault+0x335
ffffe104`757af838 fffff806`49858a8b     : 00000000`00000000 00000626`00000000 00000000`00000000 00000000`00000000 : nt!MmGetVirtualForPhysical+0x18
ffffe104`757af840 00000000`00000000     : 00000626`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : EasyAntiCheat+0x28a8b


SYMBOL_NAME:  EasyAntiCheat+28a8b

MODULE_NAME: EasyAntiCheat

IMAGE_NAME:  EasyAntiCheat.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  28a8b

FAILURE_BUCKET_ID:  AV_R_(null)_EasyAntiCheat!unknown_function

OS_VERSION:  10.0.22000.1

BUILDLAB_STR:  co_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {de037a2f-1007-fb78-fc0b-814c5461dfd3}

Followup:     MachineOwner

[EA_Mako]

Hey @timePassSheng,

This is a fairly unusual error, sorry to hear it's been causing trouble for you.

This accompanied with a blue screen typically points to a memory issue, but may be worth checking through and running the System File Checker tool as well. 

I'd also try checking through these options to manually reinstall Easy Anti-Cheat given the attached files here.

This is not an EA website, but this page contains a number of other useful steps to try troubleshooting this particular error that may come in handy.

[LogarithmPI]

Hi there EA_Mako!

I don't know if EA has had the opportunity to look into the issue OP was having, but myself and others on the r/ApexLegends subreddit also have been encountering the same issue. Personally, I've only seen this since the Season 13 update a few weeks ago, accompanies by the occasional Engine Error. Previously I've never had issues running Apex Legends both on my old PC and on my current one.

The Failure ID Hash I

I just followed your instructions on how to reinstall Easy Anti-Cheat, and I'm hoping that it will resolve the issue. I hope that EA can devote the resources to identify if there is a larger issue with Easy Anti-Cheat causing these BSODs since the new season of Apex launched.

I did run several intensive tests on my system to analyze if either the RAM, VRAM in the GPU, my SSD, or overall system were causing the issues (even ran all possible driver updates) but nothing came up faulty.

Below is my system specifications for visibility:

CPU:      Intel i5 12600

MOBO:  ASUS Prime Z690 D4 WiFi

GPU:     EVGA RTX 3070 Ti FTW2

RAM:     Corsair 32 GB (4x8GB)

SSD:      Samsung 970 Evo Plus NVMe

OS:        Windows 11

Thank you very much!

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : AV.Type
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 1249

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 4629

    Key  : Analysis.Init.CPU.mSec
    Value: 281

    Key  : Analysis.Init.Elapsed.mSec
    Value: 3457

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 89

    Key  : WER.OS.Branch
    Value: co_release

    Key  : WER.OS.Timestamp
    Value: 2021-06-04T16:28:00Z

    Key  : WER.OS.Version
    Value: 10.0.22000.1


FILE_IN_CAB:  052922-7109-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


BUGCHECK_CODE:  50

BUGCHECK_P1: ffff864d50000008

BUGCHECK_P2: 0

BUGCHECK_P3: fffff800337d91c8

BUGCHECK_P4: 2

READ_ADDRESS: fffff80034105450: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 ffff864d50000008 

MM_INTERNAL_CODE:  2

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  r5apex.exe

TRAP_FRAME:  ffffcd0a82bc66c0 -- (.trap 0xffffcd0a82bc66c0)NOTE: The trap frame does not contain all registers.Some register values may be zeroed or incorrect.rax=ffff858000000008 rbx=0000000000000000 rcx=0000447000000000
rdx=00000019aa000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800337d91c8 rsp=ffffcd0a82bc6858 rbp=0000fffffffff000
 r8=fffff800337d91b0  r9=fffff800337d91b0 r10=2c910b75707c88e9
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!MmGetVirtualForPhysical+0x18:
fffff800`337d91c8 488b04d0        mov     rax,qword ptr [rax+rdx*8] ds:ffff864d`50000008=????????????????
Resetting default scope

STACK_TEXT:  
ffffcd0a`82bc6418 fffff800`338a09bd     : 00000000`00000050 ffff864d`50000008 00000000`00000000 ffffcd0a`82bc66c0 : nt!KeBugCheckEx
ffffcd0a`82bc6420 fffff800`3371abd6     : ffff82d2`80ced378 00000000`00000000 ffffcd0a`82bc6620 00000000`00000000 : nt!MiSystemFault+0x20939d
ffffcd0a`82bc6520 fffff800`338256f5     : ffff82d2`80ced380 00001fa0`00000001 00000000`000001b7 00000000`00000000 : nt!MmAccessFault+0x2a6
ffffcd0a`82bc66c0 fffff800`337d91c8     : fffff804`a1790caf 00000000`00000000 00004470`00000000 0019da6e`00001000 : nt!KiPageFault+0x335
ffffcd0a`82bc6858 fffff804`a1790caf     : 00000000`00000000 00004470`00000000 0019da6e`00001000 00000000`00001001 : nt!MmGetVirtualForPhysical+0x18
ffffcd0a`82bc6860 00000000`00000000     : 00004470`00000000 0019da6e`00001000 00000000`00001001 00000000`00000000 : EasyAntiCheat+0x20caf


SYMBOL_NAME:  EasyAntiCheat+20caf

MODULE_NAME: EasyAntiCheat

IMAGE_NAME:  EasyAntiCheat.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  20caf

FAILURE_BUCKET_ID:  AV_R_(null)_EasyAntiCheat!unknown_function

OS_VERSION:  10.0.22000.1

BUILDLAB_STR:  co_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {de037a2f-1007-fb78-fc0b-814c5461dfd3}

Followup:     MachineOwner
---------