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Blocked account

by dabulibombeu
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Original Post

Accepted Solution

Blocked account

★★★★★ Newbie

My account got blocked cuz' i forgot my password and i tried to login but failed around 5 times. I changed my password and when i tried to login again it says that my account got blocked, could you unblock it, plase? 

Message 1 of 8 (280 Views)

Accepted Solution

Re: Blocked account

★★★★★ Expert

Hi @dabulibombeu 

 

We are a player community we can really help you here.

 

If you have problem with your account (as email change problem), contact EA assistance they can help you in live.

 

https://help.ea.com/en/

 

I warn you that there is a lot of waiting right now and they are working on it.

 

Good luck!

 

If we have answer to your question please accept solution, if you like a post please granted xp Standard smile.

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Message 2 of 8 (251 Views)

All Replies

Re: Blocked account

★★★★★ Expert

Hi @dabulibombeu 

 

We are a player community we can really help you here.

 

If you have problem with your account (as email change problem), contact EA assistance they can help you in live.

 

https://help.ea.com/en/

 

I warn you that there is a lot of waiting right now and they are working on it.

 

Good luck!

 

If we have answer to your question please accept solution, if you like a post please granted xp Standard smile.

Message 2 of 8 (252 Views)

Re: Blocked account

★★ Novice
@Moskolonel Good afternoon.help please.my account in FIFA mobile 2019 was blocked.I never broke any rules, did not use cheats and cheats, but I was still blocked.I don't understand why.I have screenshots of all my matches, even videos of some.Help deal with this question...
Personal id = 1002296681873
Message 3 of 8 (165 Views)

Re: Blocked account

Hey @1002296681873 

 

If you think this ban was applied to your account by mistake.
You can reach out to the Terms of Service Team to appeal this ban.

Click here to Contact the ToS Team

 

Unfortunately we can't assist further with account bans on AHQ.

And these are the Apex forums not fifa's Embarrassed



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Message 4 of 8 (163 Views)

Re: Blocked account

★★★★★ Expert

Hi @1002296681873 

 

No more to say than @Zeelmaekers .

 

Good luck.

Message 5 of 8 (153 Views)

Re: Blocked account

★★ Novice
@Zeelmaekers Why did they write that they blocked me for cheats in online matches if I never used them?((
Message 6 of 8 (144 Views)

Re: Blocked account

Hey @1002296681873 

 

The People of the Terms of Service team will have all information about this case.

 

You should also have received a email regarding the ban.

I recommend checking out the link in my previous post and appealing the ban.



Apex Legends Discord moderator | Answers HQ Hero
Having technical issues with Apex? Check out this
 Troubleshooting Guide
"Alone we can do so little, together we can do so much. #AnswersHQ"
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Message 7 of 8 (135 Views)

Re: Blocked account

★★ Novice
@Zeelmaekers Thank you, but they don't answer,and just close the application,I guess they don't want to answer me.
Message 8 of 8 (129 Views)
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