Black screen

by Tedit0oBG
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Original Post

Accepted Solution

Black screen

★★★★★ Apprentice

Hey, I've had this problem since I got the game (2 months). Sometimes the game turns on, sometimes its just a black screen, but the game has been refusing to turn on for the past few days. I tried to clean the origin cache and close applications that might interfere with origin but it still didnt work. 

 

Message 1 of 4 (460 Views)

Accepted Solution

Re: Black screen

Hero (Retired)

@Tedit0oBG

 

You can also try doing a Clean Boot, and running Origin as Administrator:

 

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

 

If that doesn't work, I would recommend trying to uninstall/reinstall Battle for Neighborville and see if that helps.

 

Thanks Standard smile

 

- iluminate

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Message 4 of 4 (437 Views)

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Re: Black screen

Hero (Retired)

Hey @Tedit0oBG

 

Can you try repairing the game files in Origin, and see if that helps?

 

You can also try repairing the "Picnic" file in the EasyAntiCheat Folder.

 

Make sure you're fully closed out of Origin, including in Task Manager.

 

Go to where you have Battle for Neighborville installed, open the EasyAntiCheat Folder, open the Setup file and select "Picnic" from the drop down box. From there, click Repair, and when it's done, close the Setup.

 

Then, run Origin as Administrator, and try launching the game again.

 

Thanks Standard smile

 

- iluminate

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Message 2 of 4 (445 Views)

Re: Black screen

★★★★★ Apprentice
@iluminatethesky Neither of these worked Frown
Message 3 of 4 (441 Views)

Re: Black screen

Hero (Retired)

@Tedit0oBG

 

You can also try doing a Clean Boot, and running Origin as Administrator:

 

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

 

If that doesn't work, I would recommend trying to uninstall/reinstall Battle for Neighborville and see if that helps.

 

Thanks Standard smile

 

- iluminate

__________________________________________________________________
Message 4 of 4 (438 Views)