Re: Black screen

by EA_Kent
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Original Post

Black screen

★★★ Newbie

Product: Battlefield V
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Game menu
Please select your region North America
On which server did this happen? No server
When did this happen? (dd.mm.yy hh:mm) Since the beginning of 5.2
Summarize your bug Infinite black loading screen
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Starting up the game
What happens when the bug occurs? When you start up game
What should be happening instead? Load up

Infinite black loading screen when start up

Message 1 of 3 (302 Views)

Re: Black screen

★★★ Expert
@xxzombie2121xx What steps have you done already trying to solve this?

Some weird workaround might be:

So I ran into this issue on Xbox. What I figured out is that while I’m loaded into the game, my screen is not. In looking for a workaround, I found out that if you press A(X on PS), you will select assault class and be loaded into the game. Listen for noises that give you an indication the game has started, aim down, toss a grenade at your feet, hold the R2 to bleed out quicker, and BAM your screen is back.
Message 2 of 3 (259 Views)

Re: Black screen

Community Manager

Hey @xxzombie2121xx.

 

Were you able to try the steps that @flyinghorse101 suggested? Are you still getting stuck on a black screen when you start up the game? 

 

 

/Kent

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Message 3 of 3 (216 Views)