Help us improve Answers HQ! Take Survey No, Thanks

Re: Black screen issue after patch

by jpwalters1
Reply

Original Post

Black screen issue after patch

★★★★ Novice

Ever since i bought the game about a week ago, i have not been able to play the game not even once because of the black screen issue. Today i saw there is an update so i went to the patch notes and saw that the black screen issue was supposed to be fixed, so i came and installed the update but whenever i launch the game its still just a black screen...

Message 1 of 2 (51 Views)
Highlighted

Re: Black screen issue after patch

★★★★ Novice
@McLubezy I am having a similar result. I tried a clean install of Windows, Nvidia drivers, etc. Not sure what's going on. Tried the suggested Alt+Enter to try to get full-screen, but it crashes before it gets that far. I ran the patch, hoping to see some magic, but no luck!
Message 2 of 2 (33 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help