Black screen but can here background music

by WEDG3
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Accepted Solution

Black screen but can here background music

★★ Novice

Product: Battlefield V
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD FX-8370
Enter RAM memory size in GB 16gb
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? LAUNCH
Please select your region Other
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 01/10/2019
Summarize your bug Launching issue
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not Sure?
What happens when the bug occurs? Black screen can only here background music
What should be happening instead? me enjoying the new cotent.

I'm having a issue where I launch the game and all I get is a black screen with the background music playing, the game was working fine for me before the Pacific content came out.

I've updated all my drivers, repaired the game file multiple times, tried running it as admin but still no luck. My set up is Geforce GTX1070, AMD FX-8370 Eight Core and 16Gb Ram.

For some reason every now and then the game will launch in a smaller screen and I am able to see the new display etc but as soon as I go to full screen this is where the issue starts.

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Accepted Solution

Re: Black screen but can here background music

Champion (Retired)
  1. -repair game files with Origin and after check for updates and check again once done
  2. -update windows
  3. -delete bfv config /settings from documents\batllefield v folder and restart the game
  4. -Update Nvidia drivers
  5. -update monitor driver
  6. -disable muti monitor
  7. -try (pref. factory) another monitor cable

 

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EA Champion

I'm simply a Volunteer, and do not work for EA

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All Replies

Re: Black screen but can here background music

Champion (Retired)
  1. -repair game files with Origin and after check for updates and check again once done
  2. -update windows
  3. -delete bfv config /settings from documents\batllefield v folder and restart the game
  4. -Update Nvidia drivers
  5. -update monitor driver
  6. -disable muti monitor
  7. -try (pref. factory) another monitor cable

 

_________________________________________________________________________________

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as solution✔

EA Champion

I'm simply a Volunteer, and do not work for EA
Message 2 of 4 (396 Views)

Re: Black screen but can here background music

★★★ Newbie

Music selection is completely reputable and safe.

Message 3 of 4 (260 Views)
0

Re: Black screen but can here background music

EA DICE Team
I'm closing this thread to stop it from being necroed.

If you have any issues with Battlefield, please make a new topic about your problems and what kind of steps you have tried to solve them.

/Atic
Message 4 of 4 (245 Views)
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