Black Screen on Launch

[ViTaL_C0D3R]

Black Screen on startup of Plants' vs. Zombies Battle for Neighborville. When I start the game it's just a black screen.

[iluminatethesky · Accepted solution]

@ViTaL_C0D3R

I would recommend contacting Support, they will be able to provide you the solutions you're looking for:

You can contact them via Live Chat here: https://help.ea.com/en/contact-us/

Thanks!

- iluminate

[iluminatethesky]

Hey there @ViTaL_C0D3R,

Can you try clearing Origin Cache, and running as administrator?

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Also, check to make sure there are no background apps running that might interfere with the game:

https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/

Thanks

- iluminate 

[ViTaL_C0D3R]

Already did all those things I'm looking for actual solutions.

[iluminatethesky · Accepted solution]

@ViTaL_C0D3R

I would recommend contacting Support, they will be able to provide you the solutions you're looking for:

You can contact them via Live Chat here: https://help.ea.com/en/contact-us/

Thanks!

- iluminate