Bf5 can't connect EA servers

[Tibiike]

HI,

I need some help with my bf5. I cannot connect to EA servers in the past couple day (2-3 days). So its offline somehow. The rest of my games works fine. (COD and HS etc.)

[graciemay2013]

Im having the same issue got for Christmas not been able to play once all day !!

[Trenchsweeper_X]

I am having similar issues but for the last 3-4 days I have been able to play bf1 and 4 fine. somehow 5 is not working im on PC

[Tibiike]

OK. Solved, this video will help for u too. It's for BF1, but the problem is the same.

https://www.youtube.com/watch?v=nomB4ENjZTE&t=306s

[Nesodos]

The "guide" in the video (which is a bad copy paste of the answer HQ troubleshoot) doesn't work for connectivity problems that can't be solved with the standard EA troubleshooting

[EA_Atic]

Hey @Nesodos @Trenchsweeper_X @graciemay2013,

Try our network troubleshooting if that doesn't work, what platform are you on and can you try to connect a 4g device to your unit and use it as network device make sure that 4g device is not connected to the wifi.

Let me know how that works out!

/Atic

[Tibiike]

I tried and still the hosts in uo trace is *unknown*

[ttv_dobwhat11]

Help fail to connect to ea on battlefield five on xbox1 downloaded from microsoft store

[iluminatethesky]

Hey @ttv_dobwhat11

Please try these steps: https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/

Let us know if this helps.

Thanks