Battlefront II Fully downloaded but still says Downloading, Can only play Arcade

by O-Thunderchild-O
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Original Post

Re: Battlefront II Fully downloaded but still says Downloading, Can only play Ar

[ Edited ]
★★ Guide

this image +1 more new - back at support :P that's not counting crash dumps removed from reinstalls, and fresh os install...

 

Star_Wars_Battlefront_II_Crash_Dumps.png

Message 21 of 54 (3,117 Views)

Re: Battlefront II Fully downloaded but still says Downloading, Can only play Ar

★ Apprentice

I dont have as many as you XD I gave up waaaay earlier lol

 

Crash Dump.jpg

Message 22 of 54 (3,110 Views)

Re: Battlefront II Fully downloaded but still says Downloading, Can only play Ar

[ Edited ]
★★ Guide

No we aren't D measuring, it's CrashLog measuring :P

 

I make jokes to not be as frustrated Standard smile

 

*EDIT - support update, my vid card on gaming notebook doesn't cut it :S and i don't have the $$ to build a new rig right now, cause laptop nvid is integrated into motherboard --- so I had to refund, since I can't play it :S maybe back in a couple months or something.. GL 

Message 23 of 54 (3,103 Views)

Re: Battlefront II Fully downloaded but still says Downloading, Can only play Ar

[ Edited ]
★ Apprentice

@O-Thunderchild-O, one more question please: Did you just installed Origin on your C:/ drive to make BF2 work? Or was it necessary to also reinstall BF2 to C:/? As the download took more than 24hrs I really hope reinstalling Origin will do the job.

Message 24 of 54 (3,090 Views)

Re: Battlefront II Fully downloaded but still says Downloading, Can only play Ar

★★★★ Novice

Update. Still not working. I'll try and be as comprehensive as possible.

 

Steps taken so far.

 

- Updated to latest version of windows 10 (windows Update). I understand there is no manual way to update DirectX for windows 10 other than with windows update. Please correct me if Im wrong. 

- Uninstalled all files relating to Battlefront II (2017) (will refer to this as 'BF2' from here on out). This was originally installed on a windows 10 software raid 0 drive (my L: drive).

- Uninstalled all other local game files relating to any and all origin games

- Deleted and removed any instance of any ea / origin files and folders including the BF2 folder in my documents, appdata, program files, and program files (x86) located on my primary (CStandard smile drive.

- Complete uninstall of origin and reboot.

 

- On reboot, check for any new windows update (there were none). 

- Download and install clean version of origin from EA, now direct to the default directory C: drive (my primary drive, a 500GB SSD)

- Started download of BF2 (again). Paused after file structure is built on the C drive.

- Copied across local previously downloaded and saved 'installation' folders within the Data\win32 and Patch\Win32 sub folders previously downloaded. This forms 98% of the total approx. 56 GB data download. 

- Let the download resume - after 3-4mins the Origin downloaded recognised the files and jumped to 98% complete - finished downloading the remainder few hundred MB of data. 

- Reboot PC then run repair on game files (double checking) - no additional files were downloaded. 

 

-On launch of game it still only starts the arcade mode on Star Killer base. No full game is launched. When in the arcade / starkiller base game window, the 'launch full game' option is greyed out showing '0% installed'

 

At this stage now need some serious feedback from EA technical support. I don't particularly want to be going down the lines of a refund as this game looks awesome but dont have the time to test every possible iteration and nuance of setting. Every other game I've ever installed on this machine has worked first time, no problems. 

 

Next step for me is a complete uninstall and removal of all EA / Origin / BF2 files (again) and completely re-download the whole 56gb install overnight. Will post another update when that is complete. 

 

Primary System Specs:

 

OS: Windows 10 version 1709

CPU: Intel i7 6700K

GPU: Nvidia/Asus GTX 1070 Roc Strix

MB: Asus Maximus VIII Ranger

RAM: 16GB DDR4

C Drive Disk: Samsung 850 EVO 500GB SSD

 

Update: In live chat Que now......

 

Message 25 of 54 (3,073 Views)

Re: Battlefront II Fully downloaded but still says Downloading, Can only play Ar

[ Edited ]
★ Apprentice

Although you just destroyed my hope to beeing able to play BF tonight, thank you @Scholesy92 for your detailed description.

 

Please keep us informed if you learn anything new from the lice chat.

 

Thank's a lot.

Message 26 of 54 (3,059 Views)

Re: Battlefront II Fully downloaded but still says Downloading, Can only play Ar

[ Edited ]
★ Apprentice

@null9elf Just Origin is on my C drive (SSD) Battlefront 2 is on my D Drive (HDD)

 

*EDIT* In live chat queue now also. Will update

Message 27 of 54 (3,055 Views)

Re: Battlefront II Fully downloaded but still says Downloading, Can only play Ar

[ Edited ]
★ Apprentice

Thank's a lot guys. I really appreciatey your updates.

Message 28 of 54 (3,042 Views)

Re: Battlefront II Fully downloaded but still says Downloading, Can only play Ar

★★★★ Novice

@null9elf Nothing new or any problems found from the live chat after providing dxdiag report and MSN info report. Being referred up the chain to a 'specialist.' Maximum response time is 3 days. Starting the complete installation process and complete re-download now. 

 

If anyone else has any solutions, or any other ways that do not fix this problem, keep the feedback coming. (As Thomas Edison said' I have not failed. I have just found 10,000 ways that won't work). Lets just hope we don't all have to test 10,000 iterations before we find a solution!

Message 29 of 54 (3,041 Views)

Re: Battlefront II Fully downloaded but still says Downloading, Can only play Ar

[ Edited ]
★ Apprentice

OK So Live chat was a bust, Told me to Update and then repair the game, I updated it and it downloaded an update, but hung at 99% and stopped all activity. So I cancelled that update and ran the repair, Now its Downloading ANOTHER 16gb of files. It did this same thing earlier today. Starting to think im going to have to scrap the entire thing and delete both the game and Origin and start again. Grrrrrrr Australian internet sucks * and to have to Download ANOTHER 55gb.... sigh

 

 **EDIT** That is Indeed what the EA chat guy suggested too, HE gave me a link to install REVO Uninstaller and to completely get rid of all traces of Origin and Battlefront II and start again.

Frown Will Advise it it fixes anything

Message 30 of 54 (3,034 Views)