Battlefield V unable to connect to EA servers

[D-M1LL5]

I’ve played the introduction and want to access the multiplayer game modes. Is this available with the deluxe version today or is it just the story mode??

currently can’t get access onto multiplayer!!

[EA_Darko · Accepted solution]

@D-M1LL5 The full version of the game should be available to you.

It could simply be an issue that you are having issues with your connection, do you see an error of any kind when you try to join a multiplayer game?

Best thing to do is take a couple of minutes to take a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Please ensure that you open the ports for Battlefield 1.

Let me know how you get on.

Darko

[EA_Darko · Accepted solution]

@D-M1LL5 The full version of the game should be available to you.

It could simply be an issue that you are having issues with your connection, do you see an error of any kind when you try to join a multiplayer game?

Best thing to do is take a couple of minutes to take a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

Please ensure that you open the ports for Battlefield 1.

Let me know how you get on.

Darko

[D-M1LL5]

Hi Darko 

thanks for the response. I’ve check NAT, connection and multiplayer connection and it’s all good.

still no joy getting the multiplayer to work on the Xbox one!! 

Is is there anything else I could try losing patience with this now

[EA_Blueberry]

Hey @D-M1LL5

Try the following below to see if that helps get you into Multiplayer.

• Power cycle your Xbox One
• Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
• Check your Xbox account to make sure you have an active Xbox Live Gold membership

Good luck!

[EA_Darko]

@D-M1LL5 Did you try the steps I linked above, if not can you please go through them.

What Nat type do you have and can you share your UO Trace?

Darko

[bublikmaster]

Just played and now i can't. Error 2000. PC Win 7.

[sirtenko]

Tried several restarts, but I cant join any squads ad can only make my own for others to join, XB1 related.

[ItsStreetHead]

I have not had or heard anyone complain of this! Try to restart and if it doesn’t work report this in bugs section!

[Erik94939]

Hello so when I try to connect to BF5 online it says you have lost connection to ea online... The game worked ther first day I t came out and then nothing after that. Please help!

[yahel_1]

Hi @Erik94939

Make sure Time/Date is correctly set in your machine.

Clear DNS cache https://help.ea.com/en/help/pc/how-to-flush-dns-cache-for-windows/

Clear the browser cache: https://help.ea.com/en/help/faq/clearing-your-browsers-cache

Clear hosts file http://support.microsoft.com/kb/972034 

Restart your machine.

Run Origin as Adminstrator.

 Go in Origin / My Game Libary,right click on game icon select Repair and Update Game.

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