Battlefield V pre-order weapons do not show up

[Collision_TN]

Hello, I'm requesting help with the Battlefield V pre-order weapons not showing up in Battlefield 1.

I got Battlefield V Deluxe Edition yesterday (November 17th, 2018), I contacted 3 EA Advisors regarding this, and they all told me I should be receiving the content.

The first EA Advisor told me to wait more, I lost connection with the second EA Advisor, and the third EA Advisor told me I should wait until anytime after the game release (November 20th, 2018) as this is a known issue.

[EA_Atic · Accepted solution]

Hey @Collision_TN, the 5 guns for Battlefield 1 are part of a pre-order incentive for Battlefield V. So if you did not pre order the game you wont get those 5 guns. 

/Atic

[ragnarok013]

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@Collision_TN wrote:

Hello, I'm requesting help with the Battlefield V pre-order weapons not showing up in Battlefield 1.

I got Battlefield V Deluxe Edition yesterday (November 17th, 2018), I contacted 3 EA Advisors regarding this, and they all told me I should be receiving the content.

The first EA Advisor told me to wait more, I lost connection with the second EA Advisor, and the third EA Advisor told me I should wait until anytime after the game release (November 20th, 2018) as this is a known issue.

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Hi @Collision_TN since that is an account entitlement issue only a Game Advisor can assist you with this issue. Tagging @EA_Atic

[EA_Atic · Accepted solution]

Hey @Collision_TN, the 5 guns for Battlefield 1 are part of a pre-order incentive for Battlefield V. So if you did not pre order the game you wont get those 5 guns. 

/Atic

[ioakeimkoutoupis]

@Collision_TN After 2 years i learned about the new guns in Battlefield 1 (That someone could only get by pre-ordering battlefield V). Is there any way to have access on them? (Year 2 edition doesn't include them i think.)

[EA_Atic]

@ioakeimkoutoupis the only way would find pre order versions of Battlefield V out in the wild but that be very risky with used codes etc.

I'm closing this thread to stop it being necroed.

If you have any issues with Battlefield 1 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

/Atic