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Battlefield V not loading black screen on launch.

by RAzER_720X_PC
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Battlefield V not loading black screen on launch.

★★★★ Novice

The game won't load at all. 

When I launch it will open a black window then close on its own after few mins.

 

Things I've tried 

  • Repairing game 
  • reinstalling drivers
  • Disabling ansel 
  • Reinstalling 
Message 1 of 6 (3,340 Views)

Accepted Solution

Re: Battlefield V not loading black screen on launch.

★★★★ Novice

Im on XB1 and the same thing happened.  I unistalled  all game files and then reinstalled.  works ok now. 

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Message 5 of 6 (3,275 Views)

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Re: Battlefield V not loading black screen on launch.

★★★★ Novice
I know you say you disabled Ansel, but just in case check this:

Open the Windows "Event Viewer" after you have just attempted to load the game. Now go to "windows logs" --> "Application" and search for the error.

Check what the faulting module is. For me it was the NvCamera64.dll

"Faulting module path: C:\Program Files\NVIDIA Corporation\Ansel\Tools\NvCamera64.dll"
" which is Ansel. I know you said you disabled Ansel, but if the NvCamera64.dll shows up there, then go to the path listed here and open
the "NvCameraConfiguration.exe" . In the configuration tool you find the option to disable Ansel.

Alternatively, make sure you have disabled overlay software like MSI afterburner and riva tuner.
Message 2 of 6 (3,305 Views)

Re: Battlefield V not loading black screen on launch.

Hey @RAzER_720X_PC,

 

Have you tried what @Niknificent mentioned?

 

You can also try these steps:

 

1. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

2. Manually Uninstall Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

3. Clean Boot: https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

 

4. Make sure you have the Origin in-game Overlay disabled in the Origin Launcher

 

5. Make sure you're running DX11 and not DX12

 

Try these steps, and let us know if you're still having issues.

 

Thanks Standard smile 

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Message 3 of 6 (3,299 Views)

Re: Battlefield V not loading black screen on launch.

Hero (Retired)

@RAzER_720X_PC

 

In addition to the posts above, I do have some other questions that could help us gather what is going on.

 

1.  Have you been able to run the game in the past?  Or is this the first time you have ever tried to boot the game?

 

2.  What are the specs of your PC (CPU, GPU, RAM, etc), a DxDiag would be a nice addition as well.

 

3.  Have you been having this same issue with any other games on Origin, Steam, etc?

 


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Message 4 of 6 (3,291 Views)

Re: Battlefield V not loading black screen on launch.

★★★★ Novice

Im on XB1 and the same thing happened.  I unistalled  all game files and then reinstalled.  works ok now. 

Message 5 of 6 (3,276 Views)

Re: Battlefield V not loading black screen on launch.

★★★★ Novice

Hi!

 

Where do change these options, my game don't even start Disappointed Where can I change to DX11?

 

 

Regards

Message 6 of 6 (2,952 Views)

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