Battlefield V failed pre order

[Kravn765]

So i pre ordered Battlefield V back in june july or something and everything was going like it should but when it released then i go in to Origin and  it says ''Pre-order failed'' and i don't know what's happening then i get in on my Order-overview and i find Battlefield V Standard Edition and the status says ''Treating'' and i was like '' ok mabye i just gotta wait'' and it's been 4 days now and it still says the same and i of course can't play it and i have reinstalled Origin 2 times and when i click on the shortcut to it on my desktop it says ''Battlefield V Standard Edition will get released November 20th 2018 and can't yet be played'' so wtf am i supossed to do am i supposed to wait or what is going on. Please help if you see this, or reply have the same problem so i'm not the only one.

[Carbonic · Accepted solution]

Hi @Kravn765 and welcome to Answers HQ!

This is the technical issues section - a place where gamers help fellow gamers troubleshoot, solve or find workarounds for technical issues.

This is an Origin account or payment issue, not something the community can help with, what you need is to contact EA by going to the following site:

https://help.ea.com/en/contact-us/

[Carbonic · Accepted solution]

Hi @Kravn765 and welcome to Answers HQ!

This is the technical issues section - a place where gamers help fellow gamers troubleshoot, solve or find workarounds for technical issues.

This is an Origin account or payment issue, not something the community can help with, what you need is to contact EA by going to the following site:

https://help.ea.com/en/contact-us/