Battlefield V crashing without giving any error

by Snaggis
Reply

Original Post

Battlefield V crashing without giving any error

[ Edited ]
★★★★ Novice

I have been experiencing crashes in Battlefield V since it launched for Premier customers. The crashes always happen in the same way: during a game everything just freezes for 3-6 seconds and I land back to my desktop without any error message. Sometimes it takes two games to crash and sometimes it crashes after 10 to 15 minutes.

 

I have taken the following steps:

 

1. Uninstalled Nvidia drivers with DDU and reinstalled them without Geforce Experience. 

2. I backrolled to the previous version but did not have any effect. 

3. I have tried the following drivers: 416.34/81/94 and the problem persists with all of them.

4. I have reinstalled Battlefield V and repaired it multiple times.

5. I have tried to stress my pc in other games but Battlefield V is the only one where it crashes.

6. I have closely monitored temperature and usages rates of my mem, gpu and cpu.

7. Tried changing between DX11 and 12 = crashing continues.

 

I did not experience these problems during Battlefield V Beta.

 

Attached you can find dxdiag.txt and two .txt reports from Windows Eventviewer. These reports are the only ones I have been able to find. 

 

Thank you in advance!

Message 21 of 976 (31,464 Views)

Re: Battlefield V crashing without giving any error

Community Manager

@Snaggis

 

Please let us know if installing the following Windows 10 October 2018 Update helps you here, thanks.

 

https://www.microsoft.com/en-us/software-download/windows10

 

 

 

 

barry.png
Message 22 of 976 (31,441 Views)

Re: Battlefield V crashing without giving any error

★★★★ Novice
Thanks for the reply Barry! Forgot to mention in the original post that I installed that update today and tried RTX. It worked fine and I had no stutters with DX12. After about 30 minutes the same crash happened.
Message 23 of 976 (31,433 Views)

Re: Battlefield V crashing without giving any error

Community Manager

@Snaggis

 

I have just posted on another similar thread at the following link, can you try those steps too please?

 

https://answers.ea.com/t5/Technical-Issues/RayTracing-Causes-Game-to-Crash/m-p/7171068#M1204

 

Thanks.

barry.png
Message 24 of 976 (31,424 Views)

Re: Battlefield V crashing without giving any error

[ Edited ]
★★ Novice

I'm having the exact same issues as you have.

 

  1. Tried reinstalling drivers (using DDU)
  2. Tried RAM cleaner tool of the DDU-makers (forgot the name)
  3. Changed settings ingame
  4. Tried windowed/borderless/fullscreen
  5. Limited FPS
  6. Monitored temperature

Name der fehlerhaften Anwendung: bfv.exe, Version: 1.0.67.38148, Zeitstempel: 0x5be4b75f
Name des fehlerhaften Moduls: bfv.exe, Version: 1.0.67.38148, Zeitstempel: 0x5be4b75f
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0000000008b28d50
ID des fehlerhaften Prozesses: 0xac0
Startzeit der fehlerhaften Anwendung: 0x01d47d13836c1833
Pfad der fehlerhaften Anwendung: I:\Spiele\Battlefield V\bfv.exe
Pfad des fehlerhaften Moduls: I:\Spiele\Battlefield V\bfv.exe
Berichtskennung: b7cb4920-f459-4c9f-91c2-13817ae9bf73
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

 

:/

Message 25 of 976 (31,383 Views)

Re: Battlefield V crashing without giving any error

★★★ Novice
i have the same issue, the funny part is that i can play the last 3 days and today it crashes all the time ....
Message 26 of 976 (31,370 Views)

Re: Battlefield V crashing without giving any error

★★★ Novice
ok i found a fix for me
it seems there was some language problem, i just switched the annoucer language 2 times, to english again and now it works... and i cleared the origin cache, but i think the first one fixxed it for me, because i played the trial before and i think i had diffrent language settings before Standard smile if anyone will try to test this, feel free Wink
Message 27 of 976 (31,359 Views)

Re: Battlefield V crashing without giving any error

Community Manager

hey @Snaggis

Does switching the announcer language fix it for you like what @blgblade mentioned?

Blueberry.png
Message 28 of 976 (31,346 Views)

Re: Game Keeps Crashing don't know what to do HELP!

★★★ Apprentice

As an extra bit, I have tried changing from DX11 to DX12, and turning settings to low. I also tried GPU Memory limiter both on and Off. No dice. Does anyone official want to even comment that they are aware of this?

Message 29 of 976 (7,796 Views)

Re: Battlefield V crashing without giving any error

★★★ Apprentice

Another thread with this issue

https://answers.ea.com/t5/Technical-Issues/Game-Keeps-Crashing-don-t-know-what-to-do-HELP/td-p/71646...

This seems to be a bigger deal than I thought. Im both relieved and sad its a bit more widespread.

Message 30 of 976 (31,327 Views)