Re: Battlefield V crashing Xbox one

by SneakingPillow
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Original Post

Battlefield V crashing Xbox one

★★★ Newbie

I have Xbox one regular model and game always crashes.  I have reinstalled and I have good internet connection at 1 go download 10 mb upload no packet loss.  I have uninstalled and reinstalled.   Problem on NA server 23822 at 12.15.18. At 9:44 pct.

Message 1 of 7 (1,780 Views)

Re: Battlefield V crashing Xbox one

Hero (Retired)

Hey @ElStevito,

 

Have you tried any of these steps?

 

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/

 

I would also recommend going to your Network Settings, Advanced Settings, and clearing your MAC Address.

 

Let us know if you're still getting connection issues after this.

 

Thanks Standard smile 

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Message 2 of 7 (1,765 Views)

Re: Battlefield V crashing Xbox one

★★★ Newbie

No this does not help. My game continues to crash

Message 3 of 7 (1,665 Views)

Re: Battlefield V crashing Xbox one

Hero (Retired)

@SHoRTbusCAPT,

 

Please try these steps:

 

1. Press controller 'Option' on game tile
2. Choose 'Manage Game'
3. Select 'Saved data'
4. Press controller 'Option' again over affected profile
5. Select 'Delete saved data' 
6. Choose 'Delete everywhere' first
7. If the profile image still appears in 'saved data' repeat step #6 but this time choose 'Delete from console' this time.

 

This will erase your Single Player Data, but will not affect anything that has to do with Multiplayer.

 

Also, please try checking under "Manage Game" to see if there's any updates that need to be installed. Have you also tried uninstalling/reinstalling Battlefield V?

 

Thanks Standard smile 

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Message 4 of 7 (1,639 Views)

Re: Battlefield V crashing Xbox one

★★★★★ Newbie
Message 5 of 7 (1,035 Views)

Re: Battlefield V crashing Xbox one

@ElStevito are you in a party when this happens or does it happen when you queue by yourself too?

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Message 6 of 7 (1,027 Views)

Re: Battlefield V crashing Xbox one

[ Edited ]
★★★★ Novice

Game is crashing after deleting player data everywhere and on console. And while this discussion was happening in December, it is just popping up now. 
And let me tell you, there is no way I am deleting a 57GB game just to see if I can play again, when this has happened only when the cosmetics got released. Which I bet had a small update to go along with it.

 

I should also note, happens both in party and solo.

Message 7 of 7 (1,022 Views)