December 2018
Battlefield V | PC | Technical support | Game won't launch
I have a DirectX Diagnostic system information if you need it.
Please help!
I just got Battlefield V and everytime i try to launch it it doesn't work, sometimes it loads and crashes.
The furthest i've gotten is Setting the brightness.
Thank you.
December 2018
Hey @NotJJoker28,
Would you mind posting that DxDiag information?
In the meantime, here are some steps that you can try:
1. Turn off Origin in-game Overlay, and any other Overlays you might be using(Discord, Nvidia GeForce Experience, etc)
2. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
3. Uninstall/Reinstall Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
4. Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
5. Run Origin and Battlefield V as Administrator
Let us know if this helps.
Thanks
December 2018 - last edited December 2018
Also, what error messages do you get when the game crashes? Please attach your DxDiag file to your message here.
Thanks!
January 2019
As I can see from your DxDiag you are on laptop and you have an integrated graphics card from Intel, but as I can see you don't have Nvidia graphics card. Can you try to reinstall your Intel graphics drivers?
https://downloadcenter.intel.com/product/126790/Intel-UHD-Graphics-630
January 2019
Thank you for the reply but i do have a Nvidia graphics card. i got it when i was trying to update it
January 2019
Here is the direct link to the driver at the MSI website.
Unzip the file > Install the driver.