September 2019
October 2019
same - still happening, now i got tired of having to start the game like that, ended up only playing it 7 hours, thought u would play 100 hours.... annoy me so much that intro...
October 2019
Did you try to turn of "Controlled folder access" in "Ransomware Protection" as I mentioned in post#19?
Click Start > Windows Defender settings > Virus & Thread Protection > Manage Ransomware Protection
Or: Press Start and enter "Virus & Thread Protection", scroll down and click on "Manage Ransomware protection" then turn off "Controlled folder access"
Test whether it helps. It did it for me and many others.
November 2019 - last edited November 2019
As an old BF-veteran (since BF2) i am also affected by this - i call it - bug.
I followd every hint and talked to EA-support (with no answer - first time no reaction to 3 tickets aboud the same problem) but nothing helps.
As rookie234 told, i use folder-redirection to redirect my data-subfolders to another drive.
I also use a second computer with windows server-network - the personal data there ist also redirected to our server. The same problem appears!
Some backup-tools also got problems with it. Renaming the PROSAVE, defender-exception or other things aren't my problem. Also the files will be generated, replaced and synced from game oder cloud.
I test everything without cloud sync but results are always the same.
In my opinion EA should integrate a switch or a hidden setting to disable this always-start-reinitialisation. I can't accept a bug like this exists such a long time!
I have to select sound etc. every start again and i have to watch the intro - i'm supposed to hate the game sometime because of that!
I will contact the support again and send a link to this post but i don't have much hope to get a solution to the problem.
Very brustrating!
November 2019
not everything that is told will work for everybody. The problem is mostly on EA, they have done something to the point that when they tell you to delete so in so (this case pro-save) the game doesn't recreate it as it should. That's why that every time the game is restarted and it isnt in there it puts you right back to the intro. Its trying to created but is being blocked on EA's side not ours. I know this from several hours of trying to get it to work,and its in the pacific update part. It was in there, I deleted it as I was asked to do, not it isn't being recreated as it should. The best solution is to give us a generic file we can put where they said it was, so that the game can write to it. I am on a fresh install of windows 10 (no errors) all drivers and updates are current. Defender and ransomware are off, game is being allowed thru windows firewall.So come on EA, get off your rears and get us people that bought, subscribe what we want and need back in the game. Always remember rule 1. the customer is always right. Rule 2 when the customer is wrong refer back to rule 1. After all without us (the customer) there is no EA, WE pay your SALARIES.
November 2019
hey guys.
I cant find PROFSAVE file in my game. I have the most resent version of the game. idk maybe im doing something wrong?
November 2019
for some unforseen reason windows onedrive is grabbing it and putting it in the cloud.
December 2019
i dont have any PROSAVE in game folder
February 2020
Thank you so much! To tell how to get rid of the first "mission".
March 2020
Hi
I have had the same problems. No key bindings saved no video setting saved . Every time i started the game back to intro .
Turns out it was because i unistalled my Microsoft one drive. I put id back everything is fine.
Hope this helps someone