Battlefield V Can't Download Enlister Offer

[iluminatethesky]

@Fender6745,

Glad to hear you're enjoying Battlefield V! 

Let me know what happens when you get in contact with Xbox. They should be able to sort this out for you

[Fender6745]

Okay @iluminatethesky update so far.

I've spoken to Xbox and they don't seem to know either at the moment, I've been directed to a specialist but it doesn't seem to work at the moment. Maybe due to being near enough midnight here in the UK....

I'll get back on it tomorrow and see where we get from there. 

[iluminatethesky]

@Fender6745,

Thanks for the update.

Let me know what happens once you hear something back, hopefully this will be resolved  

[LordOfTheRatz]

I seem to be having the same problem, except none of my extra content was installing, I fixed it by managing the game and addons and manually installing them from there.

[Fender6745]

@iluminatetheskyright update.

Xbox Support weren't able to help either, essentially they were saying that on there system it was a straight game purchase not a pre-order so didn't qualify for the 'Enlister Offer'... even though my console showed the game as a pre-order on the 13/11/18.

My plan is to wait until the 20th as that's what EA seem to  think it might be and go from there.

I have also found it for sale online for a few quid if all else fails. Here's the link for anyone interested.

https://uk.mmoga.net/Xbox-Live/Xbox-One-Game-Keys/Battlefield-V-Enlister-Preorder-Bonus-DLC-Xbox-One...

[Fender6745]

Another update @iluminatethesky

It was general release day today and still nothing, as I expected...

As I got the furthest with EA support and it was they're suggestion to wait until today. I shall get back on to them tomorrow.

Another update to follow! 👍

[iluminatethesky]

@Fender6745,

As far as I know, you should have access to it, as long as you pre-ordered the Deluxe before November 15th.

However, I'm not sure if there was a cut-off date for the Enlister Offer, being so close to the Release Date.

But, hopefully this gets resolved for you, thanks for keeping me updated.

[Fender6745]

@iluminatethesky that's what I figured as well but nothing as of yet.

I pre-ordered it in October, and downloaded it before the 15th so no idea mate.

I would imagine they're might have a cut off date but if there was it wasn't made very clear. Feeling a little robbed at the moment.

No worries mate, I'll see how I get on tomorrow.

[iluminatethesky]

Hey @Fender6745,

Have you logged into your Account, and tried downloading the Enlister Offer from this site?

https://www.microsoft.com/en-us/p/battlefield-v-enlister-offer/bqhlzqwbv0zg?activetab=pivot:overview...

Also, if you scroll down a bit, it shows individual links for everything that's included in the Enlister Offer.

Try this, and let me know if it works.

Thanks

[Fender6745]

Good suggestion @iluminatethesky but no luck unfortunately.

Thanks for the help again 👍