Re: Battlefield 5 won't start after update

by CLAW-Mr-CarbiX
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Original Post

Battlefield 5 won't start after update

★★★ Newbie

After last update Battlefield 5 won't start. The window with black background and loading icon in the right upper corner shows up, then it goes fullscreen for a while and disappears. There is no error message. I have updated my Nvidia drivers to version 430.86.

OS: Windows 10 1903

GPU: GeForce GTX 1070

Origin Version: 10.5.40.26928

I tried cleaning cache, I have removed Origin folder from ProgramData and AppData and it didn't help.

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Re: Battlefield 5 won't start after update

[ Edited ]
Hero (Retired)

@przpl  Try what ever you have Not done in this list please sadly a few people seem to have been hit with this it seems  ...

Note : You may experience a black screen when launching Battlefield while using the Windows Aero theme with DPI scaling set to 150% or 200%

Go to my documents and battlefield  folder delete it or put on desk top you will need to redo all settings and game intro ... save this one for last try
Open origin go to BFv game right mouse click it repair game.
Once done then pick update game when done test BFv

 

Make sure all this is up to date on your PC...

Latest version of DirectX see this page
http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

Reinstall Microsoft C++
NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
http://www.microsoft.com/en-US/download/details.aspx?id=40784

Update your Microsoft .NET framework.
http://www.microsoft.com/en-ca/download/details.aspx?id=30653

Adobe Flash Player update
http://get.adobe.com/flashplayer/

Reboot PC test BFV


Try to run the game as Administrator as well.
Right-click the game executable or shortcut and select "Run as administrator".

Still no go???? Ok keep trying and do these

Clear Temporary files on your PC.
https://help.ea.com/article/clearing-your-temporary-files
>
Perform a clean boot.
https://help.ea.com/article/how-to-clean-boot-your-pc

Other things to do...

Open up a Windows Explorer folder and navigate to C:\Program Files(x86)\Origin Games\Battlefield v, and find a file called user.cfg and open it with Notepad.
Note if you do not have this file, you will be unable to perform this workaround.

Find and delete the line that reads UI.DrawEnable, then save and close your config and start your game and you should no longer be experiencing this crash.



If all this fails to fix it for you then please try this.....

Anything in blue will take you to another link for full directions.Please see below.. Source..
https://help.ea.com/en-us/help/pc/connection-
troubleshooting-advanced-pc



Flush your DNS
Your system keeps a record of IP addresses and domain names for the servers you access. Sometimes it helps to clear old data from this cache and start fresh. It's extra important to try this if you've had any problems with your hard drive or if you have had a virus or malware infection on your PC.

NOTE: Complete these steps using an admin account. You will be typing prompts into the CMD console, so it is very important that you enter the commands exactly as shown.

The following steps are specific to PC users. Apple has instructions on resetting your DNS cache for Mac.

Windows 10

Hold down the Windows Key and press X.
Click Command Prompt (Admin).
When the command prompt opens, type ipconfig/flushdns and press Enter.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter.
Reboot your computer.
Windows 8

Navigate to the desktop.
Hold down the Windows key and press R. (this will open the Run dialogue).
Type cmd and press Enter (this will open a command prompt).
Type ipconfig /flushdns and press Enter.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter.
Reboot the computer.
Windows 7

Hold down the Windows key and press R (this will open the Run dialogue).
Type cmd and press Enter (this will open a command prompt).
Type ipconfig /flushdns and press Enter.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter.
Reboot the computer.
Windows Vista

Hold down the Windows key and press R. (this will open the Run dialogue),
Type cmd and press Enter (this will open a command prompt).
Type ipconfig /flushdns and press Enter.
Type ipconfig /registerdns and press Enter.
Type ipconfig /release and press Enter.
Type ipconfig /renew and press Enter.
Type netsh winsock reset and press Enter.
Reboot the computer.
Setting an alternate DNS
While a DNS refresh might solve your connection problems, the DNS itself could potentially not be working as intended, and connection issues will continue no matter how many times you flush your DNS cache.

You can check if you DNS is failing by trying to switch to a public DNS like Google DNS. Follow these steps from developers.google.com to set that up.

Google DNS might actually be slower than your normal DNS, but is useful to test and see if your connection problems are coming from your local DNS.

Once you flush your DNS cache, try connecting to your game again.

If flushing your DNS does not clear up the problem, try resetting your hosts file. That can also help with some connection issues — especially if they came from malware infections.

Try a clean boot
Clean booting cuts down the number of applications that run when you start your computer. This step is very helpful if any other programs on your system are clashing with Origin and causing problems.

If you're running Windows 10, follow these steps to clean boot:

Open the Start menu and search for msconfig.
Click on System Configuration.
Click the Services tab.
Check the box to Hide all Microsoft Services, then click the Disable All button.
Click on the Startup tab, then click on Open Task Manager.
It can take a few seconds for the Task Manager list to load.
Click each of the Startup programs in the list then click the Disable button.
Close the Task Manager window.
Click OK on the System Configuration window to save your changes, then restart your computer.
Once you restart your computer, try launching your game again.

Follow the Microsoft instructions for performing a clean boot in Windows Vista, Windows 7 and Windows 8/8.1.

Close background applications
If your game now updates and connects, your computer might be running a program at start up that conflicts with Origin.

Close background applications or programs and see if you can get your games and Origin running smoothly.

Message 2 of 9 (2,949 Views)

Re: Battlefield 5 won't start after update

[ Edited ]
★ Novice

Same problem here, and none of these "solutions" worked for me. Tried everything now, spent like 5 hours trying to get it working and nothing. Yesterday it worked fine before the update.

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Re: Battlefield 5 won't start after update

★★★ Apprentice

I have the same problem.

Message 4 of 9 (1,944 Views)
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Re: Battlefield 5 won't start after update

★★★★ Novice

I also have the same problem and nothing of the above fixed it.

 

I have been playing this game for over 2000 hours now, and now this with the last content drop. Not so fun.

 

Battlefield 1 starts without a problem, But not BFV.

 

Please help us!

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Re: Battlefield 5 won't start after update

★ Novice

Well, I just did a repair again the next day and it works now.

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Re: Battlefield 5 won't start after update

★★★★ Novice

I found what worked for me.

 

I logged in with my friends origin account on my computer and started the game, and it worked.

 

Then i just switched back to my account and now it works fine.

 

So if you can, test a friends account.

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Re: Battlefield 5 won't start after update

[ Edited ]
Champion

It sounds like a Origin caching issue from what you said.

 

If it reappears try this:

Make sure Origin is closed.

Navigate here: C:\ProgramData

Delete the Origin folder.

Now run the game.

Message 8 of 9 (979 Views)
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Re: Battlefield 5 won't start after update

EA DICE Team
I'm closing this thread to stop it from being necroed.

If you have any issues with Battlefield, please make a new topic about your problems and what kind of steps you have tried to solve them.

/Atic
Message 9 of 9 (954 Views)
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