November 2019
Every time I open the game I am greeted with a blank white window that says "Frostbite" in the top left, on the task bar it labels this window as the actual game and no matter how long I wait nothing happens and the game never launches. I have re-downloaded the game twice, made sure its up to date, and even tried using the "repair" function on origin. Please help. I also have made sure my computer specs are good and they are.
Solved! Go to Solution.
November 2019
I was having the same problem, tried everything that was suggested. Uninstall game, uninstall origin, clear cache, clean boot. Nothing worked until i right clicked the BF5 shortcut on the desktop, chose properties, then under compatibility i checker run as administrator. clicked apply, then ran the game and was finally able to go thru the entire intro till it came back to the original way you select stuff and was then able to play without anymore crashing. Try that and see if that fixes your problem.
November 2019
I was having the same problem, tried everything that was suggested. Uninstall game, uninstall origin, clear cache, clean boot. Nothing worked until i right clicked the BF5 shortcut on the desktop, chose properties, then under compatibility i checker run as administrator. clicked apply, then ran the game and was finally able to go thru the entire intro till it came back to the original way you select stuff and was then able to play without anymore crashing. Try that and see if that fixes your problem.
February 2021 - last edited June 2021 by EA_Darko
@Fishmp4 Exact same problem had 3 cases they closed 2 cases the last one I got this: (still no solution and refusing to refund after 14 days)
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February 2021
This post is from 2019 so I'll be closing it down. If you're experiencing any technical issues launching the game please find a more recent post or create a new one and provide us all the troubleshooting steps you've done already in attempt to resolve it. If you're able to add a DxDiag to the post that helps us a ton too.
How to gather DxDiag information
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
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