Battlefield 5 error -32504

[woitaz]

I'm havin a problem with playin online BF5

When i try to connect online gam in weekly tasks, im either recieving an -32504 error matchmaking or connecting but I have a black screen, though i see chat, game is on.

Nothing changes (still black screen) till i got kicked for AFK.

[woitaz · Accepted solution]

@EA_KentProblem solved by itself. I've looked at problems reported with BF5 on speedtest.net, and switched with VPN to location witout problems. There was a high ping, but playable. Next day problems stopped. Athough, thank You.

Ps. Problems with my connections was the forst thing i've checked. None found.

[EA_Kent]

Hi @woitaz, 

Would you mind if we try out some troubleshooting steps to see if we can help out with the issues you've been seeing? I'd recommend starting off with the basic connectivity steps over at the EA Help website. 

Let me know if you're still running into the same error or black screen issues after that. Thanks!

/Kent

[woitaz · Accepted solution]

@EA_KentProblem solved by itself. I've looked at problems reported with BF5 on speedtest.net, and switched with VPN to location witout problems. There was a high ping, but playable. Next day problems stopped. Athough, thank You.

Ps. Problems with my connections was the forst thing i've checked. None found.

[EA_Kent]

@woitaz 

Got it, thanks for following up! I'm glad to hear it's working better now. 

/Kent

[buckiebull]

Problem with my Origin as all my games have disappeared from 'My Library' but i can open BFV from the Home screen but when match making attempts i get an Error -32504

[buckiebull]

Ok i'm able to play BFV now but all my bought games have still not returned in my account!

[ElliotLH]

@buckiebull For account related problems you would need to contact a Game Advisor.

You can either open a case at help.ea.com/contact-us or send a message to @EAHelp on Twitter.

[A_al_K_pacino_A]

I've been having connection issues with both Bfv and BF1. I guess I'm not alone because it's showing very few servers up at all.

[EA_Kent]

Hey @A_al_K_pacino_A, 

We saw some similar reports yesterday. If you're still not seeing many servers up can you let me know which platform you're playing on? 

/Kent

[A_al_K_pacino_A]

@EA_Kent played a couple of hours ago and had no problems.