Battlefield 5: YOU HAVE LOST CONNECTION TO THE EA SERVERS

[MyEpiLesPaul]

Yep, having this problem since Saturday and still no dice... 

[iluminatethesky]

Hey @MyEpiLesPaul,

Have you tried any troubleshooting steps to resolve this?

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

I would also recommend doing a UOTrace, and contacting EA Support, as they can tell you if there's anything interferring with your Connection.

https://help.ea.com/help/faq/using-ea-help

Let us know if you still need assistance.

Thanks  

[MujiXxX]

I tried the UOTrace and sent EA the logs. I opened the ports they recommended (and asked my ISP to do the same) and I am still losing connection every game.

[misterpopo7878]

Same problem for me. I loose connection every 1 or 2 games. I have a friend who lives in the same building as me and he doesn't have any issue with the game.

[Retro-Pathfinder]

@misterpopo7878

How is your UOtrace? Any packets loss?

[misterpopo7878]

Yes a lot:

Hop    Ping Time   Ping Avg   % Loss    Pkts r/s   Ping best/worst
1         0ms              0ms            0%          101 / 101  0ms / 0ms
2         9ms             13ms          0%           101 / 101  8ms / 110ms
3         9ms                                  100%      0 / 100
4        10ms                                100%      0 / 100
5        10ms                                100%      0 / 100
6        11ms                                 100%      0 / 100
7         23ms        24ms             0%        100 / 100  16ms / 98ms
8        17ms        21ms              0%        100 / 100  16ms / 100ms
9        18ms        19ms              0%        100 / 100  16ms / 81ms
10      93ms                               100%      0 / 100
11      91ms                                100%      0 / 100
12     99ms        103ms            0%        100 / 100  99ms / 149ms
13      89ms        93ms             0%        100 / 100  88ms / 160ms
14     90ms        96ms              0%        100 / 100  90ms / 183ms
15     100ms       106ms          0%        100 / 100  100ms / 239ms
16     89ms        94ms              0%        100 / 100  88ms / 376ms
17     89ms        91ms               0%        100 / 100  88ms / 152ms

But it's beyond my local network so I don't know who to fix it.

[Retro-Pathfinder]

@misterpopo7878

Did you talk with your ISP? Ping on his side doesn't look good as far as I can see.

Please follow these steps.

[misterpopo7878]

I have a phone appointment tonight with a tech from my ISP...

[david_slb]

I have the same problem in the last couple of weeks. Im constantly losing connection to EA Servers. But I dont lose internet connection at all (Discord for instance). I alread did this but didnt help https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

Can you help me?

[Ridikis]

Man I'm really glad I didn't pay full price for this game because this is . None of the 'general troubleshooting' steps can fix EA's servers. This issue came up a lot on Battlefield 1 and it's insane that it's still happening on the newest game. Got to play one game yesterday all the way through before I got disconnected and since then haven't been able to reconnect. Added the first letter of the curse words because apparently EA is E for e-little