Battlefield 1 won't let me press 'X' at start screen PS4

[ParusTetele]

Your game may have lost files, I suggest you re-install the game, or verify the game integrity. Through these methods you may be able to solve the problem.

[ElderMaxsom]

Turn off the controller and turn it back on. You dont have to reinstall dont have to turn off your system just the controller. It worked for me as of April 23, 2018

[fahaadkhan]

Restard controller

[Brosco1984]

Same problem and i followed your instruction works now thanks 

[Humblebulletz]

It seems to always work when

you just turn off the controller than turn it back on