Help us improve Answers HQ! Take Survey No, Thanks

Re: Battlefield 1 - Lost connection to session

by Ourumov13
Reply

Original Post

Battlefield 1 - Lost connection to session

★★★★ Newbie

Now trying this after I tried getting a chat session for twenty minutes when the estimated wait time was 0 minutes...

 

75% of the time whenever I join a game or start a new round, I get booted back to the multiplayer screen with a message that says: Server Disconnected : Lost connection to session

 

I have done so much searching online to try and resolve this to no avail. I've also restarted my router multiple times, and port forwarded all possible ports, no change.

 

Every post on here about this problem has never been resolved, and it's not an ISP problem if this many people have it. I'm hoping this one is different, or can get the developers to fix the damn game

Message 1 of 10 (328 Views)

Re: Battlefield 1 - Lost connection to session

★★★★ Newbie

Also my platform is PC, if that helps

Message 2 of 10 (325 Views)
Highlighted

Re: Battlefield 1 - Lost connection to session

Hey @GREEENPOS and welcome to AHQ!

Have you already tried all the steps in these troubleshooting pages?

https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/

Hope this helps Standard smile



Best Community in the World Heart

I am a volunteer, I do not work for EA.

Message 3 of 10 (310 Views)

Re: Battlefield 1 - Lost connection to session

★★★★ Newbie

I've gone through everything on both of those pages, and nothing changed.

Message 4 of 10 (306 Views)

Re: Battlefield 1 - Lost connection to session

Hey @GREEENPOS,

Sorry to hear about this issue you're experiencing.

Are you currently using DX11 or DX12?

Also, have you tried disabling Origin in-game Overlay?

Thanks Standard smile
_________________________________________________________________________________

Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer

I do not work for EA
Message 5 of 10 (284 Views)

Re: Battlefield 1 - Lost connection to session

★★★★ Newbie

Was using DX12, but switched to DX11 to test it and still the same problem.

 

Disabled the overlay and it didn't fix it either

Message 6 of 10 (277 Views)

Re: Battlefield 1 - Lost connection to session

★★ Novice
Might be the servers or your internet idk
Message 7 of 10 (269 Views)

Re: Battlefield 1 - Lost connection to session

[ Edited ]
Hey @GREEENPOS,

I know you tried getting ahold of a EA Advisor through Chat, and were unsuccessful. Did you try clearing your Browser history, cookies, etc and try to contact them again?

Sometimes that window comes up that says they're getting your Case ready, and the chat window doesn't load. But if you clear all your Browser stuff, the Chat should load.

You can contact them again here:

https://help.ea.com/en/contact-us/

Keep us posted.

Thanks Standard smile
_________________________________________________________________________________

Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer

I do not work for EA
Message 8 of 10 (261 Views)

Re: Battlefield 1 - Lost connection to session

★★★★ Novice

Sometimes (rarely) I have same issue on PS4, but I have deducted that the Lost Connectio to session is due high Ping or some other problem with my internet connection.

 

Message 9 of 10 (251 Views)

Re: Battlefield 1 - Lost connection to session

★★★★ Novice

@iluminatetheskymaybe try going on to a different server

Message 10 of 10 (237 Views)

bf1-eye

Forgot your password or ID?

If you can’t remember your EA Account ID, password, or security code, use this information to reset things and get back into your account.

View more on EA Help

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help