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Battlefield 1 Instantly Crashes on Launch

by SMiThaYe
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Original Post

Battlefield 1 Instantly Crashes on Launch

★★★★ Novice

Hello,

 

Battlefield 1 instantly crashes every time I launch the game from Origin. I click on "Play Now" and this happens: See attached file "BF1 Instant crash".

 

Using the "Repair" doesn't fix the problem. Neither does disabling firewall, antivirus options or closing down all the background processes I can.

 

Only started using Origin Access as of this morning and checked on Battlefield 1 (with thoughts of buying it) thanks to my free 10 hour play. Yet I've spent a chunk of time trying to get the game to launch.

Event Viewer shows a normal app crash log:

LOG #1:

Version=1
EventType=APPCRASH
EventTime=131216811958731235
ReportType=2
Consent=1
UploadTime=131216811959471954
ReportIdentifier=06fdebff-98f2-11e6-8736-10c37b9de31e
IntegratorReportIdentifier=06fdebfe-98f2-11e6-8736-10c37b9de31e
NsAppName=bf1Trial.exe
Response.BucketId=a85faf9776231ba5a7144c7d48e6400b
Response.BucketTable=4
Response.LegacyBucketId=120571579557
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=bf1Trial.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.9.47594
Sig[2].Name=Application Timestamp
Sig[2].Value=57f64aa9
Sig[3].Name=Fault Module Name
Sig[3].Value=bf1Trial.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=1.0.9.47594
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=57f64aa9
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000000005ad7697
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a1a
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a1a070396c3b8cca484eafe36517b8f
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=5c0b
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=5c0b420e09faa5438293d8bb47ee9752
UI[2]=E:\Program Files (x86)\Origin Games\Battlefield 1\bf1Trial.exe
UI[3]=Battlefield™ 1 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=E:\Program Files (x86)\Origin Games\Battlefield 1\bf1Trial.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=E:\Program Files (x86)\Origin Games\Battlefield 1\Core\Activation64.dll
LoadedModule[5]=C:\Windows\system32\CRYPT32.dll
LoadedModule[6]=C:\Windows\system32\WINTRUST.dll
LoadedModule[7]=C:\Windows\SYSTEM32\MSVCP120.dll
LoadedModule[8]=C:\Windows\SYSTEM32\MSVCR120.dll
LoadedModule[9]=C:\Windows\system32\USER32.dll
LoadedModule[10]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[11]=C:\Windows\system32\SHELL32.dll
LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[13]=C:\Windows\system32\msvcrt.dll
LoadedModule[14]=C:\Windows\system32\MSASN1.dll
LoadedModule[15]=C:\Windows\system32\RPCRT4.dll
LoadedModule[16]=C:\Windows\system32\GDI32.dll
LoadedModule[17]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[18]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[19]=C:\Windows\system32\SspiCli.dll
LoadedModule[20]=C:\Windows\system32\IMM32.DLL
LoadedModule[21]=C:\Windows\system32\MSCTF.dll
LoadedModule[22]=C:\Windows\SYSTEM32\shcore.dll
LoadedModule[23]=e:\games\origin\igo64.dll
LoadedModule[24]=C:\Windows\system32\ole32.dll
LoadedModule[25]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[26]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[27]=C:\Windows\SYSTEM32\cfgmgr32.dll
LoadedModule[28]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[29]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[30]=C:\Windows\system32\apphelp.dll
LoadedModule[31]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[32]=C:\Windows\system32\rsaenh.dll
LoadedModule[33]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[34]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[35]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[36]=C:\Windows\system32\imagehlp.dll
LoadedModule[37]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[38]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[39]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[40]=C:\Windows\System32\cryptnet.dll
LoadedModule[41]=C:\Windows\system32\WLDAP32.dll
LoadedModule[42]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[43]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[44]=C:\Windows\system32\NSI.dll
LoadedModule[45]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[46]=C:\Windows\SYSTEM32\DINPUT8.dll
LoadedModule[47]=C:\Windows\SYSTEM32\DSOUND.dll
LoadedModule[48]=C:\Windows\SYSTEM32\POWRPROF.dll
LoadedModule[49]=E:\Program Files (x86)\Origin Games\Battlefield 1\Extension.Twinkle.Codec_Win64_retail.dll
LoadedModule[50]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[51]=C:\Windows\system32\PSAPI.DLL
LoadedModule[52]=C:\Windows\SYSTEM32\USP10.dll
LoadedModule[53]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[54]=C:\Windows\system32\WS2_32.dll
LoadedModule[55]=C:\Windows\SYSTEM32\WTSAPI32.dll
LoadedModule[56]=E:\Program Files (x86)\Origin Games\Battlefield 1\amd_ags_x64.dll
LoadedModule[57]=C:\Windows\SYSTEM32\d3d11.dll
LoadedModule[58]=C:\Windows\SYSTEM32\dxgi.dll
LoadedModule[59]=C:\Windows\SYSTEM32\dbghelp.dll
LoadedModule[60]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[61]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[62]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[63]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[64]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[65]=C:\Windows\SYSTEM32\cabinet.dll
LoadedModule[66]=C:\Windows\system32\uxtheme.dll
LoadedModule[67]=c:\program files\nvidia corporation\nvstreamsrv\nvinject.dll
LoadedModule[68]=c:\program files\nvidia corporation\nvstreamsrv\rxcore.dll
LoadedModule[69]=c:\program files\nvidia corporation\nvstreamsrv\rxgamepadinput.dll
LoadedModule[70]=C:\Windows\SYSTEM32\xinput1_3.dll
LoadedModule[71]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[72]=c:\program files\nvidia corporation\nvstreamsrv\detoured.dll
LoadedModule[73]=C:\Windows\SYSTEM32\xinput1_4.dll
LoadedModule[74]=C:\Windows\SYSTEM32\XInput9_1_0.dll
LoadedModule[75]=C:\Windows\SYSTEM32\hid.dll
LoadedModule[76]=E:\Program Files (x86)\Origin Games\Battlefield 1\Engine.BuildInfo_Win64_retail.dll
LoadedModule[77]=C:\Windows\system32\mswsock.dll
LoadedModule[78]=C:\Windows\system32\nvapi64.dll
LoadedModule[79]=C:\Windows\system32\dssenh.dll
LoadedModule[80]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[81]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[82]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[83]=C:\Windows\SYSTEM32\wbemcomn.dll
LoadedModule[84]=C:\Windows\System32\MMDevApi.dll
LoadedModule[85]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[86]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[87]=C:\Windows\SYSTEM32\WINSTA.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Battlefield™ 1
AppPath=E:\Program Files (x86)\Origin Games\Battlefield 1\bf1Trial.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=0B430581530225017E195D85C0FDF7D2


LOG#2:

Version=1
EventType=PCA2
EventTime=131216812094541377
Consent=1
UploadTime=131216812094601435
ReportIdentifier=0f1e50a7-98f2-11e6-8736-10c37b9de31e
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=bf1.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=1.0.9.47594
Sig[2].Name=Problem Signature 03
Sig[2].Value=Battlefield™ 1
Sig[3].Name=Problem Signature 04
Sig[3].Value=Battlefield™ 1
Sig[4].Name=Problem Signature 05
Sig[4].Value=EA Digital Illusions CE AB
Sig[5].Name=Problem Signature 06
Sig[5].Value=100
Sig[6].Name=Problem Signature 07
Sig[6].Value=0
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Scripted Diagnostics Native Host
ConsentKey=PCA2
AppName=Battlefield™ 1
AppPath=E:\Program Files (x86)\Origin Games\Battlefield 1\bf1.exe
ApplicationIdentity=00000000000000000000000000000000

Running latest 375.57 WHQL drivers on up-to-date Windows 8.1 Pro x64. Due to reasonable privacy concerns on an open forum, I can only provide dxdiag file on requests via PM. Have no issues running BF3/BF4 or any of my other games.

 

Thanks.

Message 1 of 4 (859 Views)

Re: Battlefield 1 Instantly Crashes on Launch

★★★★ Novice

Problem solved.

I have a ASUS Maximus VIII Ranger motherboard with SONIC SUITE PLUGIN SUITE. 

deleted this plugin and game now runs.

Message 2 of 4 (841 Views)

Re: Battlefield 1 Instantly Crashes on Launch

★★★★ Novice

May have helped you but I don't have that software installed, thanks anyway for the suggestion though.

 

Even installed the beta version of Origin and that didn't change a thing, neither did running authenticator or bf1 or bf1 trial exe's in admin mode via compatibility selection.

Message 3 of 4 (818 Views)

Re: Battlefield 1 Instantly Crashes on Launch

★★★★ Novice

The issue seems to be fixed but I haven't tested for long enough to be sure. Will update this thread once I'm satisfied than quickly confirm it solved after just 15 minutes testing.

 

SOLUTION, FINALLY!

 

Nvidia's Game Ready driver, 375.57 WHQL was the culprit, now using 375.63 WHQL. This is what Nvidia recommends for Battlefield 1 after many, many gamers complained of various Battlefield 1 stability/performance issues. Will feed this back to Nvidia too.

 

GOOD DRIVER HYGIENE IF PREVIOUS ONE WAS THE ISSUE BY DESIGN

Ensure you run a clean install via advanced settings. Because I'd already ruled out practically everything else I already suspected it was either the drivers (crashes on window launch instantly) or the executable required patching. In such cases, I uninstall all Nvidia driver components (including Experience), restart in safe-mode and ran Display Driver Uninstaller. Once back at Windows desktop in normal mode proceed to run the very latest driver, ie 375.63 WHQL (as of Oct 24th 2016).

 

Leaving feedback as it will likely help others.

Message 4 of 4 (790 Views)

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