Battle for Neighborville crashing every time i run it

[GEAR-ELITE13]

So I just bought PVZ Battle for Neighborville on Origin and after downloading it i was ready to play but, well the game showed the easy cheat window and the it would crash. @iluminat3thesky tried on twitter tried to help me so i deleted the origin cache and disabled Origin in-game Overlay but nothing works. btw this is my first post and sorry for my english

[iluminatethesky · Accepted solution]

Hey @GEAR-ELITE13,

Thanks for creating a Post here.

Here are some other steps you can try:

1. Run Origin and Plants vs Zombies as Administrator

2. Uninstall/Reinstall Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

3. Repair the game files in Origin

Let us know if this works for you.

Thanks

- iluminate

[iluminatethesky · Accepted solution]

Hey @GEAR-ELITE13,

Thanks for creating a Post here.

Here are some other steps you can try:

1. Run Origin and Plants vs Zombies as Administrator

2. Uninstall/Reinstall Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

3. Repair the game files in Origin

Let us know if this works for you.

Thanks

- iluminate

[GEAR-ELITE13]

@iluminatethesky i ran origin as administrator and it worked, THANKS!!!!!

[iluminatethesky]

@GEAR-ELITE13

You're very welcome!

Glad to hear it's working for you, have fun!

- iluminate

[asabaida]

Hi there

Having the exact same issue... have been trying to fix it for well over an hour now.... losing the will to live....

every time we go to start the game it comes with the small window... the blue circle goes round for a few seconds then it crashes and goes back to Origin....

Have tried all the below:

1. Uninstalled and reinstalled Origin

2. Uninstalled and reinstalled the game

3. Updated Nvidia drivers

4. Run Origin as adminsitratot

5. Run game as administrator

and Restarted PC numerous times

Nothing is working..... HELP.... was so excited now just feel totally deflated....

Thanku in advance.... hope someone can help.

[iluminatethesky]

@asabaida,

Have you tried clearing Origin Cache?

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

I would also recommend disabling the Origin in-game Overlay in the Origin Launcher.

Thanks

- iluminate

[asabaida]

Hi there @iluminatethesky 

Thanku very much for your swift response, it is much appreciated....
we tried clearing the cache and disabling the ingame Origin overlay as you suggested but sadly it didn't work.

Any other ideas, we are at a loss with what to try next.

Thanku very much again for your time

[iluminatethesky]

@asabaida

You're very welcome, sorry those steps did not work for you.

Have you also tried repairing the game files in Origin?

You can also try a Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

Let us know if this helps.

Thanks

- iluminate

[asabaida]

@iluminatethesky 

Update:

Yep have tried repairing game a few times too... should have said that in first post.....

tried the clean boot... but still not working

So we started to think its my PC which runs GW2 perfectly but maybe this game requires more than it has, tried it on another PC and it works fine... so conclusion is its my PC... which is due to get upgraded next week lol so I will just have to wait I guess... super disappointed though.

But I just want to say thanku very much for your time again and effort..... and for the help you are giving the community.

Have a great day... you have earned lots of karma today

[iluminatethesky]

@asabaida

Thank you very much, I appreciate the kind words. You're awesome! :eahigh_file:

I found another Link, that might assist you if you'd like to keep trying: https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin/

Keep us updated, and let us know if it works out for you once you get your PC upgraded.

Thanks

- iluminate