Re: Banned?

by EA_Darko
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Original Post

Banned?

★★★ Newbie

today I got banned for no reason. no warning and my ban history say nothing just says how long it's gonna last. I have not done anything worthy of a ban in my opinion and I would like some much-needed closure on this topic. happened after I transitioned from origin to steam if there is a connection there.

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Re: Banned?

Community Manager

You will need to speak to our Terms of Service team in relation to any ban @BIGBLACKBUNDA675.

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

Darko.png
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