Banned on APEX

[YOU_HlDE_I_SEEK]

why did i get banned on Apex legends. I played last night no problem. I just came home from work and im all of a sudden banned

[DuckOff_TV]

Did u use Cheats ??? 

[YOU_HlDE_I_SEEK]

No i dont use cheats lol. I havent even had a gaming pc for 6 months yet. I was just playing online one day, go to work and come home now im banned.  my roommate also has a gaming pc and we play all our games together and he's wondering why i got banned too. this sucks 

[Zeelmaekers]

Hey @YOU_HlDE_I_SEEK !

You should have received an e-mail regarding the ban.

If you think this ban was a false positive and want to appeal this ban, you best reach out to the Terms of Service team.
They can look into this and will review your case.
How to contact the Terms of Service Team 

The Terms of Service teams aim to reply within 5 business days but it can take longer in some cases.
Make sure you check the registered email for a mailbox, make sure to check the junk and spam folder as sometimes these emails can get routed over there.

[YOU_HlDE_I_SEEK]

I just checked my inbox and my spam folder and didn't see an email.  I manage my email and make sure the mailbox is clean considering I use it for work and still didn't see an email they sent saying they banned me. 

How do you contact the terms of service team?