Banned for nothing

by D0ktorMiki
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Original Post

Banned for nothing

[ Edited ]
★★★ Novice

Hello EA I got banned for no reason bc I wanted to play a way out and it was my first game I cannot play with my friends and i would be happy if you unbann me.when I go to my bann list there is a bann but there is no reason pls help.

 

(CM: Edited to remove ALL CAPS SPAM)

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Re: BANNED for nothing

@D0ktorMiki

 

All the available information relating to your ban would have been communicated to you via the email associated with your EA account.

You can also check out your ban history here, but please note not all bans may appear here:

https://help.ea.com/en/my-ban-history/

The EA staff who work here on AHQ cannot help you directly with account-related issues, such as bans, only the TOS team can help you.

If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

There is also this AHQ guide on bans and suspensions :

https://answers.ea.com/t5/EA-General-Questions/EA-Bans-and-Suspensions-How-they-work-and-how-to-get-...

It is my understanding that you can appeal a ban a number of times.

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