Banned for no reason

by PurpleSnek
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Original Post

Accepted Solution

Banned for no reason

★★ Novice

Hi I've been banned today and I don't even know why. I've never broken any terms of service and i don't see a reason why I've been banned.

Message 1 of 13 (594 Views)

Accepted Solution

Re: Banned for no reason

Community Manager

You will need to speak to our Terms of Service team @PurpleSnek.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

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Message 2 of 13 (577 Views)

All Replies

Re: Banned for no reason

Community Manager

You will need to speak to our Terms of Service team @PurpleSnek.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

Darko.png
Message 2 of 13 (578 Views)

Re: Banned for no reason

★ Apprentice
@PurpleSnek i got the same problem like this and contacted the ea service but same they telling me they confirmed that my account was involved in cheating.
Message 3 of 13 (554 Views)

Re: Banned for no reason

★★ Novice

Yea ive tired support multiple times and all they said is that its final and that i was involved in cheating even though i didn't 

Message 4 of 13 (550 Views)

Re: Banned for no reason

★ Apprentice
@PurpleSnek ya bro and not only us got this kind of problem alot of my friend got this problem also
Message 5 of 13 (540 Views)

Re: Banned for no reason

★★ Novice

Surely they do something about this. Spent so much time and money on this game.

 

Message 6 of 13 (538 Views)

Re: Banned for no reason

★ Apprentice
@PurpleSnek same here this issue happen since the last update they made in 21/9/2021
Message 7 of 13 (534 Views)

Re: Banned for no reason

★ Novice

That doesn’t work already tried they didn’t help at all got banned for no reason says I was cheating when I was playing the game legit ea  support sucks .

Message 8 of 13 (520 Views)

Re: Banned for no reason

★★ Novice

Yea they legit say i was cheating and no more responses.

Message 9 of 13 (499 Views)

Re: Banned for no reason

★ Apprentice

Yea they dont * care about banned for no reason or something else 

Message 10 of 13 (488 Views)