Banned for no reason

by GhostSHW1
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Banned for no reason

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★★ Novice

My account got banned for no reason and I saw a lot of people had the same problem and I didn’t shared my account 

 

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Accepted Solution

Re: Banned for no reason

Community Manager

In relation to any ban @GhostSHW1, you will need to speak to our Terms of Service team

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

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Message 2 of 5 (392 Views)

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Re: Banned for no reason

Community Manager

In relation to any ban @GhostSHW1, you will need to speak to our Terms of Service team

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

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Message 2 of 5 (393 Views)

Re: Banned for no reason

★★ Novice
@EA_Darko I all ready send a ticket but I didn’t receive any answers and is all ready 4 day’s
Message 3 of 5 (385 Views)
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Re: Banned for no reason

★★ Novice
@EA_Darko And I also checked my ban history and I didn’t saw nothing
Message 4 of 5 (374 Views)
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Re: Banned for no reason

Community Manager

You will need to give our team time to investigate and respond @GhostSHW1,

 

Darko 

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Message 5 of 5 (360 Views)
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