August 2020
Out of nowhere I got kicked out of a game awhile ago and now I keep on instantly getting kicked out of a match with a message saying I got "banned" (see picture) and on my first time trying to log in I would get a message saying that reservation timed out, but then I would be able to log back in right after. Trying to get in a match however, I would immediately get kicked and show me the 'banned' message again.
I've tried repairing the game files but it didn't seem like origin reported anything wrong with it
Solved! Go to Solution.
August 2020
August 2020
August 2020
Is it possible to appeal for a misunderstood ban? It seems they think I've cheated, and while I did not, I know one culprit which might have made them think it's a cheat.
August 2020
Yes. You can use the link I posted in my last message for instructions on submitting a dispute.
February 2021
Hi there, did you ever get this issue solved? I am currently experiencing the same issue. I have opened a case with EA but I did so before I knew that there were others with the same exact problem described here.
April 2021
Mine is doing it also and it's annoying please fix this apex
April 2021
I had this happen with my account, so I created a second account while the first one was being resolved. The same issue happened with my second account. I raised a ticket, and they closed it saying that my ban was correct, so now I've created a second ticket. Please fix this issue.
August 2021
This is clearly a glitch, I'm getting the EXACT same problem. It tells me 'reservation - error time out', and then it gets in, I'm able to connect to a server, and I get a pop up message saying BANNED. I've only been playing 3 days and have a K/D of 1 and have never spoken to a single person in the game. This is clearly a bug on PC.
September 2021
I had the exact same thing just happen to me, I installed the game on steam for the first time and login in purchased $40 in credits to buy the season pass and as soon as I tried to play online it said I was banned! When I reloaded the game I got the same timeout error as OP, then ban message again! This is insane, I haven't played the game since season 3, I just wanted to try it again and I gave EA $40 and they just banned me for NO REASON!! WTF!?!
September 2021
Hi there, @xilr8-tv.
I took a look at your account. An advisor should be able to assist with this. please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!