Bad ping, only on nhl21

by haupert369
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Original Post

Re: Bad ping, only on nhl21

★★★★ Novice
@EA_Aljo When I change the dns settings do I just change them on my ps4 or do they have to be changed at the router as well?
Message 21 of 47 (669 Views)

Re: Bad ping, only on nhl21

[ Edited ]
Community Manager

@THubb41 

 

You only change them on the PS4. Just follow the instructions I provided and that will get them changed. They can be found here. If you don't see a difference, try the Google DNS servers. Those are: Primary alt number 8.8.8.8 - Secondary alt number 8.8.4.4.

Aljo.png
Message 22 of 47 (667 Views)

Re: Bad ping, only on nhl21

★ Apprentice

Same issue in Timmins, ON.    are you with Eastlink for your ISP?

Message 23 of 47 (649 Views)

Re: Bad ping, only on nhl21

★ Apprentice

Every one on my club is from Timmins, ON and they've all experienced the same thing.... 

Message 24 of 47 (648 Views)

Re: Bad ping, only on nhl21

★ Apprentice

@THubb41  see two other posts above

Message 25 of 47 (646 Views)

Re: Bad ping, only on nhl21

Community Manager

@Kaye980 

 

Have you tried contacting your ISP to see if they are aware of any changes that may have caused this?

Aljo.png
Message 26 of 47 (639 Views)

Re: Bad ping, only on nhl21

★ Apprentice

ive talked to so many people there haha.   aparently they cant see anything wrong...  such bull haha.     ive done troubleshooting for hours lol

Message 27 of 47 (631 Views)

Re: Bad ping, only on nhl21

★★★★ Novice

Yes I’m with east link but I’m in south western Ontario 

Message 28 of 47 (623 Views)

Re: Bad ping, only on nhl21

★★★★ Novice
@THubb41 East link must be the issue then... great
Message 29 of 47 (622 Views)

Re: Bad ping, only on nhl21

★★★★ Novice
@Kaye980 I just signed up with east link and this issue started shortly after I signed up. Connection was good for maybe 1 week and then I started getting fair connection in every game.
Message 30 of 47 (620 Views)