Bad_module_info

[Tharieon]

Attention....where is the resolution ? This is too much guys...you are neglecting us.

[SunFlowerX5]

still nothing?

[Konform103]

https://answers.ea.com/t5/Technical-Issues/How-to-make-Apex-Legends-WORK-if-you-re-game-is-not-start...

[5c077y2H077y]

I've made a couple of extra adjustments that have helped. In all, I've disabled full screen optimisations and set the Apex Legends .exe to run as administrator, and disabled Windows Game Mode. The last one here seemed to help immensely, I've played maybe 15 games tonight and had one instance of the crash, which is a significant improvement over yesterday where I was sometimes getting back to back crashes, and was otherwise averaging a crash every 2 games.

It's possibly worth people giving the above a go, whilst we wait for some official instruction or comment.

[Tharieon]

now when you say you disabled full screen optimization how did you do that I don't have a desktop shortcut and whenever I look it up on my computer I only see the executable in the files. So my question to you is where do I go to put what into capability mode if I launch from the origin menu.

[5c077y2H077y]

If you navigate to where your game is installed, which for me was 

C:\Program Files (x86)\Origin Games\Apex

Right click the r5apex.exe and go to Properties > Compatibility. Check the box to Disable full-screen optimisations.

[Konform103]

https://answers.ea.com/t5/Technical-Issues/How-to-make-Apex-Legends-WORK-if-you-re-game-is-not-start...

[TheNameIsPeej]

I have been crashing every few games with the "bad_module_info" error.

The game freezes and then force-closes. When checking in Event Viewer is how I found the crash error.

Here is the event viewer log:

Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x3370
Faulting application start time: 0x01d4c0dbb0abbc69
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: cdeaba49-79fc-4048-9810-810676974faf
Faulting package full name:
Faulting package-relative application ID:

If anyone has any idea how to fix this it would be greatly appreciated.

[Kepitto]

I tried basically everything I could find on google, nothing really worked.

I now downgraded to Windows 10 v1703, as a lot of people reported it to be happening after v1709+, will report back if the crashes stopped.

[Tharieon]

@Kepitto 

??

Can you link me some steps to do that aswell? I?