Bad_module_info

[LethalDF]

trying them all now..

I have myself and 2 sons all playing Apex in same household.

I am on an Rx580 8gb
Son 1: Rx580 4gb
Son 2: Nvidia 1050ti 4gb

We're all crashing , constantly.

[LethalDF]

@EA_Blueberry 

"Try turning off Volumetric Lightning. No bad_module since - for me." (that's found within the game's video settings)

I have always had this disabled.

"Are you running VSYNC? I changed mine down one step from Triple (unsure of name) and have never had a crash since. May be worth a look.

No, I've also tried enabling it and it still crashed. on all Vsync settings

People who are getting bad_module_info crashes try this:
Open in-game overlay (Alt+Z)

I have all overlays disabled, even hardware acceleration disabled on Chrome/Discord etc

"for amd user with FX-6*** series cpu, there a fix that work for me

I have an Intel i3 8100

Attaching my Dxdiag

[LethalDF]

@EA_Blueberry 

List of things I have tried.

1. Installing an older version of Windows 10
2. Installing a multitude of different drivers
3. Changing all video settings
4. Disabling all Amd optimized features for game
5. Disabling / Enabling Vsync - Disabling/Enabling Freesync
6. Eac restart service , Low priority Etc
7. Disabling Full screen optimization
8. Running as Administrator (literally everything)
9. Changing Cpu priority
10. Capping my Fps at 75
11. Installing Apex on a different SSD
12. Cleaning my Ram after a crash
13. Playing in a different Resolution, both windows and Apex
14. Playing in a different Refresh Rate
15. Downloading all the drivers for my Motherboard from Gigabyte
16 . Manually uninstalling and reinstalling all the Microsoft redist packages to the latest one.
17. Running everything on Low / off
18. Running everything on High/On
19. Default settings in Apex
20. Playing in Fullscreen / Windowed / Borderless
21. Disabling Windows firewall
22. Disabling all Anti-Virus software

I'm sure there are another 30 random things I've tried but still open to suggestions. Hopefully this can be patched soon.

I will say this, before i upgraded my graphics card from an Nvidia 1050ti to this Rx580 i wasn't crashing nearly as often (but i was still crashing) not enough where i didn't dump a ton of money into this game.

I have no problems running any other games or problems with crashes, this includes Titanfall 2

[KriTyK-II]

@LethalDF  Same for me, I've the rx580 8gb and tried everything, nothing work. I did a lot of research and seems like it's a problem with version v1709 of windows 10. Sry for my bad english

[smt923]

I've tried all the things too and I'm still crashing, AMD RX 460 and windows 10 1709

[LethalDF]

I tried a multitude of windows 10 versions.

When i tried the older one's without updating i was getting a memory error instead which when i searched for a solution everyone told me to update my windows... We see how well that worked out.

[EA_Blueberry]

@smt923 

Are you able to update to Windows 10 1809 to see if you experience crashes on that version?

[LethalDF]

I have 1809 and I'm still crashing to desktop.

Versions before 1803 or 1804 causes a different error with memory tho.

[smt923]

That was a brain slip on my part, I meant 1809, my bad

[Koriiko]

I've tried everything under the sun and I crash the same as everyone else in this thread. Some days I don't crash and some days I crash 7 times, so it seems extremely inconsistent.