March 2019
@EA_Blueberry I've set FPS to 45, played for almost an hour of play time before bad_module_info crash, monitoring GPU and CPU usage at below 50% at all times. GPU dropped to 0% as the game froze then spiked to 100% as it told it it had crashed.
March 2019
Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process ID: 0x337c
Faulting application start time: 0x01d4d375d6134d6c
Faulting application path: bad_module_info
Faulting module path: unknown
Report ID: 03b846b3-74c7-47d8-bd59-1f9ac6d89ac3
Faulting package full name:
Faulting package-relative application ID:
PC Specs
I9 9900k no OC
RTX 2080ti no OC
Asus Formula z370
Team Group 8 pack DDR4 set to 3000mhz
Installed on C drive M.2 Samsung NVME.
Logitech G910 and G305
Tried
Nothing worked.
March 2019
Just adding my voice to the list.
I experienced this error MANY times during my first 5 hours of playtime. I tried standard troubleshooting methods such as updating drivers and Windows Updates, as well as the solutions I found in the forums like setting the .exe to disable screen optimization.
Nothing worked.
March 2019
Nothing work I litteraly tried everything, need a fix
March 2019 - last edited March 2019
im still experiencing this DUMB issue, like the rest of us.
Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0xe4c
Faulting application start time: 0x01d4d3bdb6744be2
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: 31711942-487b-42d7-954b-e883d92bbdb0
Faulting package full name:
Faulting package-relative application ID:
March 2019
March 2019
Hey all,
I'm afraid I don't have an update to share from the team around this at the moment, but I combed through this discussion on the Apex subreddit and found some steps others mentioned that worked for them for this bad_Module_info error. I was hoping you can give these a try and report back on whether you had some success with them. Please include a DxDiag too if they did or didn't work.
Here are some of the comments I found:
"Try turning off Volumetric Lightning. No bad_module since - for me." (that's found within the game's video settings)
"Are you running VSYNC? I changed mine down one step from Triple (unsure of name) and have never had a crash since. May be worth a look.
"People who are getting bad_module_info crashes try this:
Open in-game overlay (Alt+Z)
Stop any recordings you have enabled
Disable in-game overlay from GeForce Experience
This reduced the crashed drastically for me. Hope it helps you guys as well.
Edit: Btw. The crash to desktop without error message is most likely the bad_module_info crash which you can check from the Windows Eventviewer"
"for amd user with FX-6*** series cpu, there a fix that work for me
step 1 - open apex legends
step 2 - open windows services by searching "services" using the windows home button
step 3 - stop windows audio endpoint builder (its near the bottom)
step 4 - start windows audio (its right above audio endpoint builder)"
March 2019
Same problem here :
Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x1f68
Faulting application start time: 0x01d4d4530875747e
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: 9faadc7a-ded1-4329-9616-8ece0f74f3dd
Faulting package full name:
Faulting package-relative application ID: