Windows error report i got after crashing to desktop,might help devs [ Edited ]

[Jojo90er]

same error here. attached dxdiag and report.wer.

[Thryfte]

@EA_Blueberry I've set FPS to 45, played for almost an hour of play time before bad_module_info crash, monitoring GPU and CPU usage at below 50% at all times.  GPU dropped to 0% as the game froze then spiked to 100% as it told it it had crashed.

[ShineHunter]

Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process ID: 0x337c
Faulting application start time: 0x01d4d375d6134d6c
Faulting application path: bad_module_info
Faulting module path: unknown
Report ID: 03b846b3-74c7-47d8-bd59-1f9ac6d89ac3
Faulting package full name:
Faulting package-relative application ID:

PC Specs

I9 9900k no OC

RTX 2080ti no OC

Asus Formula z370

Team Group 8 pack DDR4 set to 3000mhz 

Installed on C drive M.2 Samsung NVME. 

Logitech G910 and G305

Tried

1. Unticking enable Origin in game for Apex Legends.
2. No overclocking GPU and CPU.
3. Going to Apex folder a changing the r5apex.exe properties compatibility to ticked "Disable full-screen optimisations".
4. Windowed and fullscreen.
5. Played with the game settings.
6. GPU Driver 417.71 (did help alot with the DX Hung and DX remove errors)
7. Crying

Nothing worked. 

[SolidusPrime1]

Just adding my voice to the list.

I experienced this error MANY times during my first 5 hours of playtime. I tried standard troubleshooting methods such as updating drivers and Windows Updates, as well as the solutions I found in the forums like setting the .exe to disable screen optimization. 

Nothing worked. 

[KriTyK-II]

Nothing work I litteraly tried everything, need a fix 

[brownieland]

im still experiencing this DUMB issue, like the rest of us.

Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0xe4c
Faulting application start time: 0x01d4d3bdb6744be2
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: 31711942-487b-42d7-954b-e883d92bbdb0
Faulting package full name:
Faulting package-relative application ID:

[V0LZ4N]

Same here

[EA_Blueberry]

Hey all,

I'm afraid I don't have an update to share from the team around this at the moment, but I combed through this discussion on the Apex subreddit and found some steps others mentioned that worked for them for this bad_Module_info error. I was hoping you can give these a try and report back on whether you had some success with them. Please include a DxDiag too if they did or didn't work.

Here are some of the comments I found:

"Try turning off Volumetric Lightning. No bad_module since - for me." (that's found within the game's video settings)

"Are you running VSYNC? I changed mine down one step from Triple (unsure of name) and have never had a crash since. May be worth a look.

https://www.reddit.com/r/apexlegends/comments/axratq/nvidia_driver_41935_for_apex_legends_fixes_dxgi..."

"People who are getting bad_module_info crashes try this:
Open in-game overlay (Alt+Z)
Stop any recordings you have enabled
Disable in-game overlay from GeForce Experience
This reduced the crashed drastically for me. Hope it helps you guys as well.
Edit: Btw. The crash to desktop without error message is most likely the bad_module_info crash which you can check from the Windows Eventviewer"

"for amd user with FX-6*** series cpu, there a fix that work for me
step 1 - open apex legends
step 2 - open windows services by searching "services" using the windows home button
step 3 - stop windows audio endpoint builder (its near the bottom)
step 4 - start windows audio (its right above audio endpoint builder)"

[Prozacel]

Same problem here :

Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x1f68
Faulting application start time: 0x01d4d4530875747e
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: 9faadc7a-ded1-4329-9616-8ece0f74f3dd
Faulting package full name:
Faulting package-relative application ID:

[EA_Blueberry]

@Prozacel 

Can you try the steps I posted above and include a DxDiag please?