Bad Verfication Code for Web Store

[Osake9000]

I've tried a few times this morning to access the web store, but the code being sent to me is raising an error when submitted.  I've tried both copy/pasting the code and manually entering it.

I've attached a screenshot of the error message.

[EA_Aljo · Accepted solution]

@Osake9000 

Can you try clearing out your cookies/cache or use an incognito browser?

[EA_Aljo]

Hey there, @Osake9000 

Would you be able to try entering the code into a PC browser? You can also set your mobile browser to use the desktop version. Let me know if that helps or not. Thanks!

[Osake9000]

I already use a PC browser for this.  Haven't ever done it via mobile.

[Osake9000]

I also just tried it again (4 times now).  I got a new code (so MFA part seems to be functioning correctly at least in terms of getting a fresh value), but it still fails with same error message.  I was hoping to take advantage of a web store deal you guys had, but seems like I'll have to sit it out indefinitely??

[EA_Aljo · Accepted solution]

@Osake9000 

Can you try clearing out your cookies/cache or use an incognito browser?

[Osake9000]

that seems to have fixed it, thanks!

[EA_Aljo]

@Osake9000 

Great! Glad to hear it. If you have any other issues, please let us know. Good luck, Holotable Hero!