Back to game, can't reset PW

by jokeee25
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Back to game, can't reset PW

★★★ Newbie

Hi! Standard smile

 

Please someone help me, a played the game a few years ago, and i want came back for play whit my friends.I forget my passward.

Every time I get put in a new password though, it comes back with a red banner with "An Error Occurred."

I know my display name, and have a security key code app on my phone.

 

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Accepted Solution

Re: Back to game, can't reset PW

Champion

Hey there! In order to be able to reset your account's password, you will need to contact support to have the Security Key removed from your account. I hope your issue gets resolved soon!

CCP Champion Banner - Blue.png

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Re: Back to game, can't reset PW

Champion

Hey there! In order to be able to reset your account's password, you will need to contact support to have the Security Key removed from your account. I hope your issue gets resolved soon!

CCP Champion Banner - Blue.png

Message 2 of 2 (263 Views)