BFV Server Disconnected error - Battlefield V for xbox one

by mfc_matt89
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Re: BFV Server Disconnected error - Battlefield V for xbox one

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★★★ Novice

@@EA_Atic below are the polling results on a tracert to:easo.ea.com

 

The one hop @ tge7-1.fklnpafb01h.midwest.rr.com24.164.116.1 caught my eye with such a large delta between lowest/highest... not really sure what I'd be able to do about some piece of spectrum hardware out in the wild.

 

 

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst

tge7-1.fklnpafb01h.midwest.rr.com24.164.116.1 3 17ms 20ms 0% 105 / 105 7ms / 173ms
be21.clhgohcc01r.midwest.rr.com 24.33.103.74 4 12ms 10ms 0% 105 / 105 8ms / 19ms
be14.clevohek02r.midwest.rr.com 65.29.1.98 5 9ms 13ms 0% 105 / 105 9ms / 20ms
be25.clevohek01r.midwest.rr.com 65.29.1.32 6 14ms 14ms 0% 105 / 105 8ms / 22ms
bu-ether17.vinnva0510w-bcr00.tbon66.109.6.70 7 17ms 22ms 0% 104 / 104 16ms / 26ms
0.ae1.pr0.dca20.tbone.rr.com 66.109.6.167 8 19ms 19ms 0% 103 / 103 16ms / 70ms
* Unknown Host * 0.0.0.0 9 0ms
* Unknown Host * 0.0.0.0 10 0ms
* Unknown Host * 4.79.23.202 11 19ms 19ms 0% 102 / 102 13ms / 43ms
* Unknown Host * 159.153.92.10 12 20ms 18ms 0% 102 / 102 17ms / 23ms
* Unknown Host * 159.153.92.78 13 17ms 20ms 0% 102 / 102 17ms / 90ms
dragonage.gos.ea.com 159.153.64.173 14 18ms 18ms 0% 101 / 101 16ms / 21ms

Message 21 of 32 (1,381 Views)
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Re: BFV Server Disconnected error - Battlefield V for xbox one

EA DICE Team

Thanks! @MaynardK  

 

tge7-1.fklnpafb01h.midwest.rr.com24.164.116.1 3 17ms 20ms 0% 105 / 105 7ms / 173ms 

.ae1.pr0.dca20.tbone.rr.com 66.109.6.167 8 19ms 19ms 0% 103 / 103 16ms / 70ms

 

Both of those servers are spiking for you and has a higher average, what you can do is poke your ISP and explain that some of the routing servers they are using is causing delay/instability for you're online experience.

 

/Atic 

Message 22 of 32 (1,338 Views)
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Re: BFV Server Disconnected error - Battlefield V for xbox one

★★★ Novice
@EA_Atic So I've confirmed with many people who are having the same issue; mostly after recent updates.

Seems to happen a lot when a kill is performed; especially in vehicles (or mounted guns).

Is EA going to actually look into this? Even if it's isolated to a subset of players it's completely unacceptable for a AAA title.
Message 23 of 32 (1,319 Views)

Re: BFV Server Disconnected error - Battlefield V for xbox one

EA DICE Team
We are tracking performance/stuttering issues with PC but not network issues, and as we have seen above that the routing from you to us is not stable and something you need to talk to your ISP about. @MaynardK 
 
/Atic 
Message 24 of 32 (1,302 Views)
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Re: BFV Server Disconnected error - Battlefield V for xbox one

★★★★★ Apprentice

Maybe it is somehow the game or the servers causing the instability. I come up with similar results when I do a trace route and I'd be willing to bet most other people that are experiencing the same problems would come up with similar results also. There can't be this many people having the same problem and you guys keep wanting to blame our ISP's. it couldn't possibly have anything to do with how incomplete the game is considering all the other problems the game has. Of course every time I try to get help on the same problem either the thread gets locked or y'all try to say the problem isn't on your side so it must be your ISP. Shame

Message 25 of 32 (1,231 Views)

Re: BFV Server Disconnected error - Battlefield V for xbox one

★★★ Newbie

I am also having the same issue.   Game stutters then - bam- disconnected from EA servers.  I am still on Xbox live and can generally jump back into the game with my party.  It is frustrating and I hope for a resolution from EA.

Message 26 of 32 (1,201 Views)
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Re: BFV Server Disconnected error - Battlefield V for xbox one

★★★ Newbie

Nope learn to fix your servers 

Message 27 of 32 (1,058 Views)
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Re: BFV Server Disconnected error - Battlefield V for xbox one

★ Apprentice

 EA just stopped responding without resolving the issue, that is terrible. I'm having the same issue for months now. it's pissing me off, I've been a loyal battlefield fan but this BFV title is * atrocious, can't even play it just get disconnected from the server constantly but stay on Xbox live so it's DEFINITELY a server issue. Help us, we bought your game in good faith.

Message 28 of 32 (923 Views)
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Re: BFV Server Disconnected error - Battlefield V for xbox one

★ Apprentice

I have uotrace. FIX IT PLEASE.

Message 29 of 32 (922 Views)
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Re: BFV Server Disconnected error - Battlefield V for xbox one

★ Novice

Im having this horrible issue too.

 

Im playing on a wifi connection linked to a 4g+ modem and I cant do otherways. Im able to play online EVERY SINGLE GAME but not yours (BF1 and BFV). I can't join any server without getting the message "server disconnected" (I have to try each time 4 or 5 times to join). 
This is Unbearable. 

 

The few times i can log into a game it disconnects me very frequently; the exact same * happens in the other battlefield game, you just copy pasted the netcode from the games and ask 70 euros to play.

Message 30 of 32 (658 Views)
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