BF5 failure to connect to EA servers PS4

by tcol96
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BF5 failure to connect to EA servers PS4

★★ Novice

after the update yesterday I have been unable to go online. I've checked around to see if anyone else has any issues like this but I I as vent found this issue on BF5. I've tried resetting the router and it fails to help I'm at a loss of what to do if I should just wait patiently, or maybe there's a fix for this issue I haven't discovered yet. please help me I want to play battlefield! 

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Accepted Solution

Re: BF5 failure to connect to EA servers PS4

Hero (Retired)

@tcol96

 

Try rebuilding your PS4 Database as described here.

 


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I do not work for EA. I am just a gamer helping fellow gamers.

See you on the Battlefield!!!

Multi-Platform Elite Race: PC, Xbox One, Xbox 360, PS3, PS4

I DO NOT ANSWER PMs. IF YOU NEED HELP, POST A NEW THREAD SO THE WHOLE COMMUNITY CAN GIVE INPUT, AND IF IT GETS SOLVED, EVERYONE CAN SEE THE SOLUTION.

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Re: BF5 failure to connect to EA servers PS4

Community Manager

Hey @tcol96

 

Are you able to connect to the servers after a power cycle with the console?

 

Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game. 

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Re: BF5 failure to connect to EA servers PS4

★★ Novice

I didn't try that yet I will have to and see if it works. I thought it might have had something to do with the new update. I tried two different wifi connections, restarting the router but still the same issue. I will try to do a power cycle and see if that works if it doesn't I will be back! 

 

thanks! 

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Re: BF5 failure to connect to EA servers PS4

★★ Novice

sad to report that the hard reset didn't fix the issue still not able to get online 😞

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Re: BF5 failure to connect to EA servers PS4

Hero (Retired)

@tcol96

 

Try rebuilding your PS4 Database as described here.

 


Did my post help you? Click "Grant XP"
Did my post solve your issue? Click "Accept As Solution"

I do not work for EA. I am just a gamer helping fellow gamers.

See you on the Battlefield!!!

Multi-Platform Elite Race: PC, Xbox One, Xbox 360, PS3, PS4

I DO NOT ANSWER PMs. IF YOU NEED HELP, POST A NEW THREAD SO THE WHOLE COMMUNITY CAN GIVE INPUT, AND IF IT GETS SOLVED, EVERYONE CAN SEE THE SOLUTION.

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Re: BF5 failure to connect to EA servers PS4

★★★ Newbie
hello battlefield v connection cannot be established error how to solve
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Re: BF5 failure to connect to EA servers PS4

★★★ Newbie
@Jesus200525 Mail [edit: email address removed]
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Re: BF5 failure to connect to EA servers PS4

EA DICE Team
I'm closing this thread to stop it being necroed.

If you have any issues with Battlefield V please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

/Atic
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