Help us improve Answers HQ! Take Survey No, Thanks

Re: BF5 Crashes on start up

by iluminatethesky
Reply

Original Post

BF5 Crashes on start up

★★★★ Novice

My BF5 was running perfectly fine this/afternoon.

 

I then ran it again in the evening and it would have the black screen the loading logo, it then closes itself.

 

I attempted to repair the game - verified it and downloaded some files. It now loads into the opening screen with the trademark girl, again loading logo on the top, it then closes itself as well.

 

I have tried clearing the Origin cache, disabling the Origin overlay etc.

 

Please help!

 

My DxDiag info attached.

Message 1 of 13 (1,164 Views)

Re: BF5 Crashes on start up

★★★★ Novice
Same issue here but i noticed that i started to crash instantly after update window 10 from version 10 1709 to 1803 or 1809 and then i change my ncidia driver for several version but nothing can fix this..... can anyone help please.
I'm using gtx 1070.
Message 2 of 13 (1,150 Views)

Re: BF5 Crashes on start up

Hey @COopskieeeLoVer @NameAut,

 

Have you tried any of these steps?

 

1. Uninstall/Reinstall Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

2. Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

 

3. Run Origin and Battlefield V as Administrator

 

4. Do a clean Uninstall/Reinstall of the latest Drivers: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

 

5. Run CCleaner: https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/

 

Let us know if any of these steps help.

 

Thanks Standard smile 

_________________________________________________________________________________

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as solution✔

DICE Friend

EA Game Changer

I'm simply a Volunteer, and do not work for EA
Message 3 of 13 (1,139 Views)

Re: BF5 Crashes on start up

★★★★ Novice
I'm currently doing Clean boot + CCleaner it's work! but need to do it again over and over after shut down my computer each time.
Message 4 of 13 (1,123 Views)

Re: BF5 Crashes on start up

★★★★ Novice

I tried all of them and none worked. The only option that did work was to reinstall battlefield. However, after a couple of weeks of working, it's began to do the same thing again.

Message 5 of 13 (1,079 Views)

Re: BF5 Crashes on start up

★★★★ Novice

I have the same problem. The game has never worked. I have AMD Vega RX 64 with latest drivers, did uninstall + reinstall Origin, cleaned cache etc. Nothing helps. Could I refund the game? The same problem is with Battlefield I.

Message 6 of 13 (1,049 Views)

Re: BF5 Crashes on start up

Hey @COopskieeeLoVer,

 

Is the game crashing to desktop when you try to load it from Origin?

 

Or is it crashing mid-match, after rounds, etc?

 

@tattunen,

 

This is a known issue with AMD Graphics Cards (see image below)

 

AMD.png

 

There's going to be another Update/Patch this Month, so hopefully that will address these issues.

 

If you'd like to wait until after the Update to see if things improve, I would recommend doing so, but that's up to you.

 

Thanks Standard smile 

_________________________________________________________________________________

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as solution✔

DICE Friend

EA Game Changer

I'm simply a Volunteer, and do not work for EA
Message 7 of 13 (1,037 Views)

Re: BF5 Crashes on start up

★★★★ Novice

Hi Illuminate,

The game crashes on start up. So it opens up --> black screen with bf5 loading logo in the top right --> loads for a few seconds --> logo freezes and game closes.

Interestingly, there's no send error report prompt or anything of the sort that pops up. 

 

When is the next bf5 update?

Message 8 of 13 (1,032 Views)
Highlighted

Re: BF5 Crashes on start up

Hey @COopskieeeLoVer,

 

The next Update should be coming sometime this coming Week.

 

You've tried the steps that I've provided above in a previous Post correct?

 

Thanks Standard smile 

_________________________________________________________________________________

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as solution✔

DICE Friend

EA Game Changer

I'm simply a Volunteer, and do not work for EA
Message 9 of 13 (1,022 Views)

Re: BF5 Crashes on start up

★★★★ Novice

Thanks for this @iluminatethesky .

 

It was all good after that big update, but now that it's updated again it's doing the same thing. Very sick of it.

Message 10 of 13 (974 Views)

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help