BF5 Crash on startup

by ApocalypticAI
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Original Post

BF5 Crash on startup

[ Edited ]
★★★ Newbie

So I bought my friend a copy of battlefield 5 on PC. Sadly we spend 4 f#cking hours getting it to work yesterday with no luck. So here we are.

 

The problem: When we start the game, it attempts to start. We see a windowed version of the game with nothing but white screen. It will then close battlefield 5 without any error message.

 

What we tried so far:

Repair origin and BFV

Clear Origin Cache

Turn off in-game overlays (discord, Nvidia, origin etc.)

Turn on and off dx12 by copying my settings folder to him (He did not get those files made, because his game wouldn't startup far enough for the files to be created)

Clean install of origin and BFV

Adjust the visual memory within windows (Windows did not allow this however)

Running both origin and BFV as admin

Turning off fullscreen optimisations in BFV (in startup compatibility)

Turned off firewall, antivirus etc.

Update windows 10

flashing the RAM

Clean boot of windows

bang our heads against the desk

 

All his PC specs meet the minimum and reccomended requirements (I can not be bothered with typing them all out :P)

Important notes: Using windows 10, and does NOT have a 2000 series GTX card (so no dx12 or raytrace)

 

 

(I tried to add a crashdump file, but the fileextension was not supported)

 

If anyone could read this post well and post actual awnsers that would be great Standard smile

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Re: BF5 Crash on startup

Community Manager

Hey @ApocalypticAI


When you've got a chance could you share a DxDiag so we can take a look? You can find more info on how to pull one up over at the EA Help website

 

Once you have the file please attach it to this thread. Thanks!

 

 

/Kent

Kent.png
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