Re: BF5 Crash Issue

by K1ngd0mWarrior
Reply

Original Post

Re: BF5 Crash Issue

Community Manager

@petex8989@punisher1711@K1ngd0mWarrior

 

This sounds like hardware overheating. You can check if this is the case by using a hardware monitoring app such as any one of the following to check on your hardware temperatures among many other metrics:

 

Speecy (easiest to use), EVGA Precision, MSI Afternburner

 

Let us know what you find, thanks.

 

 

barry.png
Message 91 of 976 (14,923 Views)
0

Re: Game Keeps Crashing don't know what to do HELP!

★★ Apprentice

So I've managed to correct my crashing (so far at least) now that I've disabled DOCP RAM settings for my Ryzen setup Standard smile This is essentially XMP for Intel setups. 

 

I managed to play a 30 minute game of Breakthrough without an issue and although it's annoying having to turn off a specific RAM profile it seems to have fixed things for me.  Could give that a try.

Message 92 of 976 (2,219 Views)

Re: Battlefield V crashing without giving any error

★ Guide

I tried all the possible fixes you listed. The game didn't crash for about a day and half. But, it is back to dumping me back to the desktop during games. This is a problem for EA to issue a patch to fix. Windows event viewer shows the same error when this hapens:

Faulting application name: bfv.exe, version: 1.0.67.38148, time stamp: 0x5be4b75f
Faulting module name: bfv.exe, version: 1.0.67.38148, time stamp: 0x5be4b75f
Exception code: 0xc0000005
Fault offset: 0x0000000009a3ca1d
Faulting process id: 0x3dd8
Faulting application start time: 0x01d481b730d57357
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield V\bfv.exe
Faulting module path: C:\Program Files (x86)\Origin Games\Battlefield V\bfv.exe
Report Id: fe9d8b65-d278-4cf9-a3c9-ef74adb34d7b
Faulting package full name:
Faulting package-relative application ID:

It is a problem with the BFV.exe. Possibley a memory violation. We customers can't fix this. Either Microsoft has to issue a fix (Not happening) or EA has to issue a fix.

Message 93 of 976 (6,647 Views)

Re: BFV crashes when DX12 \ DXR are enabled.

★★★★★ Novice

I have same problem. I had this problem also in BF1 with dx11 and dx12. its crash randomly to desktop and no error messages. I have no lag at all in game then suddently its crash. Sometimes it crash when in spawnmenu. its very random sometimes i play 2 hours without crash sometimes 10 minutes. Its exactly same problem that in BF1 and BFV BETA. I DONT HAVE CRASHES IN ANY OTHER GAMES, how this is possible?. report says the same than this post.I have newest drivers 18.11.2 Im starting really to get angry because of this. ive tryed clean drivers install. BFV repair. deleting bfv document. In BF1 it sometimes said DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_ACCESS_DENIED but manytimes like BFV go to deskop and no messages and no freeze or anything lag before that.

 

 

Version=1
EventType=APPCRASH
EventTime=131872976814797194
ReportType=2
Consent=1
UploadTime=131872976815075383

 

Sig[0].Name=Sovelluksen nimi
Sig[0].Value=bfv.exe
Sig[1].Name=Sovelluksen versio
Sig[1].Value=1.0.67.38148
Sig[2].Name=Sovelluksen aikaleima
Sig[2].Value=5be4b75f
Sig[3].Name=Vikamoduulin nimi
Sig[3].Value=bfv.exe
Sig[4].Name=Vikamoduulin versio
Sig[4].Value=1.0.67.38148
Sig[5].Name=Vikamoduulin aikaleima
Sig[5].Value=5be4b75f
Sig[6].Name=Poikkeuskoodi
Sig[6].Value=c0000005
Sig[7].Name=Poikkeuksen poikkeama
Sig[7].Value=0000000001b71299

 

FriendlyEventName=Toiminta keskeytyi
ConsentKey=APPCRASH
AppName=Battlefield™ V
AppPath=C:\Program Files (x86)\Origin Games\Battlefield V\bfv.exe

    ASUS Dual series Radeon RX 580 OC 8G

Message 94 of 976 (7,835 Views)

Re: Battlefield V crashing without giving any error

[ Edited ]
★★★★★ Novice
 

I have same problem but without freezing its just go to desktop instantly and bfv.exe is gone. I had this problem also in BF1 with dx11 and dx12. its crash randomly to desktop and no error messages. I have no lag at all in game then suddently its crash. Sometimes it crash when in spawnmenu. its very random sometimes i play 2 hours without crash sometimes 10 minutes. Its exactly same problem that in BF1 and BFV BETA. I DONT HAVE CRASHES IN ANY OTHER GAMES, how this is possible? I have newest drivers 18.11.2 Im starting really to get angry because of this. ive tryed clean drivers install. BFV repair. deleting bfv document. In BF1 it sometimes said DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_ACCESS_DENIED but manytimes like BFV go to deskop and no messages and no freeze or anything lag before that.

 

ASUS Dual series Radeon RX 580 OC 8G

 

Version=1
EventType=APPCRASH
EventTime=131872976814797194
ReportType=2
Consent=1
UploadTime=131872976815075383

 

Sig[0].Name=Sovelluksen nimi
Sig[0].Value=bfv.exe
Sig[1].Name=Sovelluksen versio
Sig[1].Value=1.0.67.38148
Sig[2].Name=Sovelluksen aikaleima
Sig[2].Value=5be4b75f
Sig[3].Name=Vikamoduulin nimi
Sig[3].Value=bfv.exe
Sig[4].Name=Vikamoduulin versio
Sig[4].Value=1.0.67.38148
Sig[5].Name=Vikamoduulin aikaleima
Sig[5].Value=5be4b75f
Sig[6].Name=Poikkeuskoodi
Sig[6].Value=c0000005
Sig[7].Name=Poikkeuksen poikkeama
Sig[7].Value=0000000001b71299

 

FriendlyEventName=Toiminta keskeytyi
ConsentKey=APPCRASH
AppName=Battlefield™ V
AppPath=C:\Program Files (x86)\Origin Games\Battlefield V\bfv.exe

 

Message 95 of 976 (6,598 Views)

Re: Battlefield V crashing without giving any error

[ Edited ]
★★★★★ Novice
 

I have same problem but without freezing its just goes to desktop instantly and bfv.exe is closed. I had this problem also in BF1 with dx11 and dx12. its crash randomly to desktop and no error messages. I have no lag at all in game then suddently its crash. Sometimes it crash when in spawnmenu. its very random sometimes i play 2 hours without crash sometimes 10 minutes. Its exactly same problem that in BF1 and BFV BETA. I DONT HAVE CRASHES IN ANY OTHER GAMES, how this is possible? I have newest drivers 18.11.2 Im starting really to get angry because of this. ive tryed clean drivers install. BFV repair. deleting bfv document. In BF1 it sometimes said DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_ACCESS_DENIED but manytimes like BFV go to deskop and no messages and no freeze or anything lag before that.

 

 

Version=1
EventType=APPCRASH
EventTime=131872976814797194
ReportType=2
Consent=1
UploadTime=131872976815075383

 

Sig[0].Name=Sovelluksen nimi
Sig[0].Value=bfv.exe
Sig[1].Name=Sovelluksen versio
Sig[1].Value=1.0.67.38148
Sig[2].Name=Sovelluksen aikaleima
Sig[2].Value=5be4b75f
Sig[3].Name=Vikamoduulin nimi
Sig[3].Value=bfv.exe
Sig[4].Name=Vikamoduulin versio
Sig[4].Value=1.0.67.38148
Sig[5].Name=Vikamoduulin aikaleima
Sig[5].Value=5be4b75f
Sig[6].Name=Poikkeuskoodi
Sig[6].Value=c0000005
Sig[7].Name=Poikkeuksen poikkeama
Sig[7].Value=0000000001b71299

 

FriendlyEventName=Toiminta keskeytyi
ConsentKey=APPCRASH
AppName=Battlefield™ V
AppPath=C:\Program Files (x86)\Origin Games\Battlefield V\bfv.exe

    ASUS Dual series Radeon RX 580 OC 8G

Message 96 of 976 (6,624 Views)

Re: Game Keeps Crashing don't know what to do HELP!

★★ Novice

Thats the point. U have to set the memory auto frecuencies in the BIOS. In other words u have to set default ram and turn off DOCP/XMP profiles and lost the real performance. I cant believe this BUG, this game is unnestable where all the other games arent.

I hope this bug will be solved soon.

Message 97 of 976 (2,180 Views)

Re: BF5 Crash Issue

★★★ Novice

No overheating - GPU at 44c and CPU at 50c 

 

CPU usage at 44% during game and plenty of RAM available.

 

Event log:

 

Faulting application name: bfv.exe, version: 1.0.67.38148, time stamp: 0x5be4b75f
Faulting module name: bfv.exe, version: 1.0.67.38148, time stamp: 0x5be4b75f
Exception code: 0xc0000005
Fault offset: 0x000000000507db64
Faulting process id: 0x36ac
Faulting application start time: 0x01d481bec3aaf9f7
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield V\bfv.exe
Faulting module path: C:\Program Files (x86)\Origin Games\Battlefield V\bfv.exe
Report Id: 76f07dc1-8244-409d-b3e9-3faeee980f08
Faulting package full name:
Faulting package-relative application ID:

Message 98 of 976 (14,852 Views)
Highlighted

Re: BF5 Crash Issue

★★★ Novice
Tried this but to no avail.
Message 99 of 976 (14,851 Views)
0

Re: BFV crashes when DX12 \ DXR are enabled.

★ Novice

I also get BF V crashing when running DX 12 on AMD with latest driver 18.11.2 . Have edit the profile to be able to load the game.

Message 100 of 976 (7,811 Views)