February 2019
I have origin access basic, which includes battlefield 1, and it will not add to my library. I have downloaded it before and it worked fine, but now it is the ONLY game in the vault that I cannot add to my library.
I have cleared my cache, tried safe mode, logged out and back in, and nothing works. I did everything on the troubleshoot page.
I am logged into the correct account, I only have one account and I am able to download other vault games.
Has anyone else had this issue?
Solved! Go to Solution.
March 2019
I'll contact EA support, thanks for giving me the link.
I think there is just a problem with my account, I upgraded to premier and I can now download bf1. Before I upgraded, when I would go to the battlefield 1 page it would say "Included with premier" then refresh and say "included with basic". I think it still had the premier upgrades for bf1 bound to my account for some reason.
February 2019
Hey @Vennimon,
Sorry to hear about this issue you're experiencing.
Have you tried adding Battlefield 1 through the Origin Website on your Desktop, rather than through Origin itself?
If that doesn't work, I would recommend contacting EA Support to see if there's something up with your Account.
You can contact them here:
https://help.ea.com/en-us/help/faq/contact-ea-help/
Hope this helps.
Thanks
March 2019
I'll contact EA support, thanks for giving me the link.
I think there is just a problem with my account, I upgraded to premier and I can now download bf1. Before I upgraded, when I would go to the battlefield 1 page it would say "Included with premier" then refresh and say "included with basic". I think it still had the premier upgrades for bf1 bound to my account for some reason.
March 2019
Hey @Vennimon,
Thanks for the update.
Just checking up, were you able to get this issue resolved with Support?
Thanks