October 2016
Purchased the Early Enlister Deluxe edition of the game as well as BF1 premium. It appears as if all my codes worked when I used them. However, I only seem to have access to the campaign mode. When I attempt to play multiplayer, access battle packs, or use the "solider" tab, I get an error telling me that I am "Missing Multiplayer Privileges" and to access an EA help link that, when I type it in, EA says does not exist. Has anyone else had this issue and how do I resolve it?
Solved! Go to Solution.
October 2016 - last edited April 2017
Hi all, we're looking into this. For those affected by this, have you been able to play at all, or were you always affected by this?
For most users affected by this, please double check that you have an active Xbox Live Gold subscription.
If you have this and the issue manifests, restarting your system or disconnecting and reconnecting can help. Hold the front button on the front of your system for a few seconds until it beeps and shuts down, in order to perform the reset.
Thank you for the info.
October 2016
October 2016 - last edited October 2016
I haven't heard anything or seen anything on Google. This problem was around in the beta yet no fix when the game is launched. I feel like I just wasted $80 to get the game early. Yet even when the game is fully launched tomorrow I probably still won't be able to play it. Went to through their reporting process and got zero help or responses. Well now I know why EA won "Worst Company" two years in a row haha. This is probably the last EA game I buy for awhile.
October 2016
Are you still seeing this today? is there any chance you're on an underage account? Do you have any other Battlefield games you can test with?
If you contact support they can take a look at things from our end, hopefully they can get things cleared up.
http://help.ea.com/en/article/contact-ea-help/
If you're not in the US, be sure to click the flag icon in the top right of the page to change the region.
October 2016
I just got the game today it say I'm missing multiplayer privileges anything I can do ?
October 2016 - last edited October 2016
@TURTLEman408 Are you still seeing this problem this morning?
If so, can I check that you have an active Xbox Live Gold account and aren't on an underage account? I suspect it's not a factor but I want to check just in case.
Thank you.
October 2016
October 2016
Same problem. Going on for days now. I have live account and everything. Not sure what to do
October 2016