Re: BF1 High Latency Issue XBOX One

by Gurnicz
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Original Post

BF1 High Latency Issue XBOX One

★★ Novice

Hello,

 

So to give you some background, I live in Boise Idaho and I usually experience ~40ms latency to the west coast NA server for BF1, and ~80ms latency to the east coast NA server for BF1.

 

It would seem that, for unknown reasons, my latency to both servers has more than doubled. I usually get around 175ms now, and i've seen it in game go all the way up to 5,448ms.

 

below is a mtr report and pathping.

 

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  319 |  319 |    0 |    0 |    1 |    0 |
|            boid-dsl-gw14.boid.qwest.net -    0 |  319 |  319 |   14 |   15 |   72 |   14 |
|                boid-agw1.inet.qwest.net -    0 |  319 |  319 |   14 |   17 |   77 |   14 |
|              sea-brdr-02.inet.qwest.net -    0 |  319 |  319 |   24 |   26 |   93 |   25 |
|         lag-10.ear2.Seattle1.Level3.net -   20 |  183 |  148 |   25 |   26 |  121 |   25 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                             4.79.23.202 -    0 |  319 |  319 |   83 |   84 |  104 |   84 |
|                           159.153.92.10 -    1 |  311 |  309 |  132 |  170 |  189 |  166 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|                      Request timed out. -  100 |   65 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v1.00 GPLv2 (original by Appnor MSP - Fully Managed Hosting & Cloud Provider)


C:\Users\BACKF>pathping easo.ea.com

Tracing route to easo.ea.com [159.153.234.54]
over a maximum of 30 hops:
  0  DESKTOP-IRCR3LL.Home [192.168.0.3]
  1  192.168.0.1
  2  boid-dsl-gw14.boid.qwest.net [184.99.64.14]
  3  boid-agw1.inet.qwest.net [184.99.65.105]
  4  sea-brdr-02.inet.qwest.net [67.14.41.194]
  5  ae-20.a00.sttlwa01.us.bb.gin.ntt.net [129.250.9.133]
  6  ae-14.r05.sttlwa01.us.bb.gin.ntt.net [129.250.5.133]
  7  ae-1.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.88]
  8  ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
  9  ae-45.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.175]
 10  ae-1.a00.snjsca04.us.bb.gin.ntt.net [129.250.2.228]
 11  ae-7.r11.snjsca04.us.ce.gin.ntt.net [165.254.191.158]
 12  a209-200-184-194.deploy.static.akamaitechnologies.com [209.200.184.194]
 13  a209-200-184-199.deploy.static.akamaitechnologies.com [209.200.184.199]
 14  a72-52-44-218.deploy.static.akamaitechnologies.com [72.52.44.218]
 15  159.153.92.10
 16  159.153.93.6
 17  159.153.225.67
 18  fert01.abn-iad.ea.com [159.153.226.65]
 19  easo.ea.com [159.153.234.54]

Computing statistics for 475 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           DESKTOP-IRCR3LL.Home [192.168.0.3]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  192.168.0.1
                                0/ 100 =  0%   |
  2   15ms     0/ 100 =  0%     0/ 100 =  0%  boid-dsl-gw14.boid.qwest.net [184.99.64.14]
                                0/ 100 =  0%   |
  3   18ms     0/ 100 =  0%     0/ 100 =  0%  boid-agw1.inet.qwest.net [184.99.65.105]
                                0/ 100 =  0%   |
  4   25ms     0/ 100 =  0%     0/ 100 =  0%  sea-brdr-02.inet.qwest.net [67.14.41.194]
                                0/ 100 =  0%   |
  5   27ms     0/ 100 =  0%     0/ 100 =  0%  ae-20.a00.sttlwa01.us.bb.gin.ntt.net [129.250.9.133]
                                0/ 100 =  0%   |
  6   25ms     0/ 100 =  0%     0/ 100 =  0%  ae-14.r05.sttlwa01.us.bb.gin.ntt.net [129.250.5.133]
                                0/ 100 =  0%   |
  7   27ms     0/ 100 =  0%     0/ 100 =  0%  ae-1.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.88]
                                0/ 100 =  0%   |
  8   41ms     0/ 100 =  0%     0/ 100 =  0%  ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
                                0/ 100 =  0%   |
  9   40ms     0/ 100 =  0%     0/ 100 =  0%  ae-45.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.175]
                                0/ 100 =  0%   |
 10   44ms     0/ 100 =  0%     0/ 100 =  0%  ae-1.a00.snjsca04.us.bb.gin.ntt.net [129.250.2.228]
                                0/ 100 =  0%   |
 11   41ms     0/ 100 =  0%     0/ 100 =  0%  ae-7.r11.snjsca04.us.ce.gin.ntt.net [165.254.191.158]
                                0/ 100 =  0%   |
 12   40ms     0/ 100 =  0%     0/ 100 =  0%  a209-200-184-194.deploy.static.akamaitechnologies.com [209.200.184.194]
                                0/ 100 =  0%   |
 13   40ms     0/ 100 =  0%     0/ 100 =  0%  a209-200-184-199.deploy.static.akamaitechnologies.com [209.200.184.199]
                                0/ 100 =  0%   |
 14   93ms     0/ 100 =  0%     0/ 100 =  0%  a72-52-44-218.deploy.static.akamaitechnologies.com [72.52.44.218]
                                0/ 100 =  0%   |
 15  161ms     0/ 100 =  0%     0/ 100 =  0%  159.153.92.10
                                0/ 100 =  0%   |
 16  ---     100/ 100 =100%   100/ 100 =100%  159.153.93.6
                                0/ 100 =  0%   |
 17  162ms     1/ 100 =  1%     1/ 100 =  1%  159.153.225.67
                                0/ 100 =  0%   |
 18  ---     100/ 100 =100%   100/ 100 =100%  fert01-eqx-iad.ea.com [159.153.226.65]
                                0/ 100 =  0%   |
 19  179ms     0/ 100 =  0%     0/ 100 =  0%  easo.ea.com [159.153.234.54]

Trace complete.

 

 

 

seems to show that once it reaches the ea servers, it's way up there.

 

here is another UOtrace showing just how volatile it is. i ran this about an hour after the first one, and it seems to have gone down to the 80's for east coast again, which is at least playable.

 

 

Host Name                                                 IP Address        Hop    Ping Time   Ping Avg   % Loss    Pkts r/s     Ping best/worst
* Unknown Host *                                          192.168.0.1       1      1ms         0ms        0%        101 / 101    0ms / 1ms
boid-dsl-gw14.boid.qwest.net                              184.99.64.14      2      19ms        18ms       0%        101 / 101    17ms / 29ms
boid-agw1.inet.qwest.net                                  184.99.65.105     3      18ms        18ms       0%        101 / 101    17ms / 75ms
sea-brdr-02.inet.qwest.net                                67.14.41.194      4      28ms        28ms       0%        101 / 101    28ms / 39ms
ae-20.a00.sttlwa01.us.bb.gin.ntt.net                      129.250.9.133     5      28ms        30ms       0%        101 / 101    28ms / 52ms
ae-9.r04.sttlwa01.us.bb.gin.ntt.net                       129.250.5.117     6      28ms        28ms       0%        101 / 101    28ms / 40ms
ae-5.r21.sttlwa01.us.bb.gin.ntt.net                       129.250.2.7       7      28ms        29ms       0%        101 / 101    28ms / 62ms
ae-3.r23.snjsca04.us.bb.gin.ntt.net                       129.250.3.124     8      44ms        43ms       0%        101 / 101    42ms / 45ms
ae-45.r01.snjsca04.us.bb.gin.ntt.net                      129.250.3.175     9      43ms        43ms       0%        100 / 101    43ms / 48ms
ae-1.a00.snjsca04.us.bb.gin.ntt.net                       129.250.2.228     10     44ms        44ms       0%        101 / 101    42ms / 56ms
ae-7.r11.snjsca04.us.ce.gin.ntt.net                       165.254.191.158   11     43ms        43ms       0%        101 / 101    43ms / 52ms
a209-200-184-202.deploy.static.akamaitechnologies.com     209.200.184.202   12     42ms        42ms       0%        100 / 100    42ms / 48ms
a209-200-184-207.deploy.static.akamaitechnologies.com     209.200.184.207   13     45ms        43ms       0%        100 / 100    43ms / 48ms
a72-52-44-218.deploy.static.akamaitechnologies.com        72.52.44.218      14     96ms        96ms       0%        100 / 100    96ms / 104ms
* Unknown Host *                                          159.153.92.10     15     89ms        85ms       0%        100 / 100    84ms / 94ms
* Unknown Host *                                          159.153.93.6      16     98ms                   100%      0 / 100
ea-prod-sg-01.xbl-pub.ea.com                              159.153.225.71    17     85ms        84ms       0%        100 / 100    84ms / 98ms
* Unknown Host *                                          159.153.226.67    18     95ms                   100%      0 / 100

 

 

Any help? i've already had a tech out and theres nothing wrong with modem/router or the line; firmware is up to date, line is clear, bandwidths are fantastic, ports are open.

Message 1 of 4 (563 Views)

Re: BF1 High Latency Issue XBOX One

★★ Novice

by the way, it seems to be going from idaho to washington to california and then to washington DC. not sure why.

Message 2 of 4 (559 Views)

Re: BF1 High Latency Issue XBOX One

★★ Novice
it would also seem that its going from boise to seattle, seattle to san jose CA, san jose to cambridge MA, and then back to CA?
Message 3 of 4 (552 Views)

Re: BF1 High Latency Issue XBOX One

★★★ Novice
Bump for suggestions
Message 4 of 4 (481 Views)