June 2018 - last edited June 2018 by EA_Barry
Hi all,
Currently having problems with my BF1. When I open the game I get a message saying something along the lines of "Can not start JS bundle, will load the last know version" and then asks me download the UI update. But when I click update it does nothing.
I have tried contacting EA support, safe to say they are absolutely USELESS, I was told that my PC was not up to the minimum specs to run the game and it was completely down to 'luck' that my game will run.
Has anyone else experienced this issue and knows a fix? I would be forever grateful if someone can solve this for me. I will give [Edit, that is not allowed here - Admin.]
Thanks a lot for any suggestions.
Solved! Go to Solution.
June 2018
@Disco_Duck101 wrote:
I have tried contacting EA support, safe to say they are absolutely USELESS, I was told that my PC was not up to the minimum specs to run the game and it was completely down to 'luck' that my game will run.
If your PC doesn't meet the minimum required specs then customer service was correct and there's nothing that we can do to make it run a game that it can't run. What are your PC specs, do they meet these:
Battlefield 1 systems specs:
June 2018
Can you post your Dxdiag report here so we can take a look please?
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
June 2018
@Disco_Duck101 wrote:
I have tried contacting EA support, safe to say they are absolutely USELESS, I was told that my PC was not up to the minimum specs to run the game and it was completely down to 'luck' that my game will run.
If your PC doesn't meet the minimum required specs then customer service was correct and there's nothing that we can do to make it run a game that it can't run. What are your PC specs, do they meet these:
Battlefield 1 systems specs: