BF V wont start although i own Origin Access Premier!

[Obiboiii]

Hey, a month ago I preordered the BFV Deluxe Edition, two days ago i bought the Origin Acces Basic subscribtion to Play earlyer. But since it run out I upgraded today to Origin Acces Premier, the Problem is now, that the game tells me I am able to upgrade it for free. When  I try doing that I get an error that says : vault-entitlement-failed.

[ragnarok013 · Accepted solution]

---

@Obiboiii wrote:

Hey, a month ago I preordered the BFV Deluxe Edition, two days ago i bought the Origin Acces Basic subscribtion to Play earlyer. But since it run out I upgraded today to Origin Acces Premier, the Problem is now, that the game tells me I am able to upgrade it for free. When  I try doing that I get an error that says : vault-entitlement-failed.

---

@Obiboiii

I had to go into the web store (not the Origin client) here https://www.origin.com/irl/en-us/store/battlefield/battlefield-v then manually add it to my account (despite already having the preordered one in my library) and then upgrade the game. After that I was forced to upgrade my GPU driver to the latest version and then I was able to play.

[ZeroCool_Doc]

Hello @Obiboiii

Try clearing caché:

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

[ragnarok013 · Accepted solution]

---

@Obiboiii wrote:

Hey, a month ago I preordered the BFV Deluxe Edition, two days ago i bought the Origin Acces Basic subscribtion to Play earlyer. But since it run out I upgraded today to Origin Acces Premier, the Problem is now, that the game tells me I am able to upgrade it for free. When  I try doing that I get an error that says : vault-entitlement-failed.

---

@Obiboiii

I had to go into the web store (not the Origin client) here https://www.origin.com/irl/en-us/store/battlefield/battlefield-v then manually add it to my account (despite already having the preordered one in my library) and then upgrade the game. After that I was forced to upgrade my GPU driver to the latest version and then I was able to play.

[Obiboiii]

I just deinstalled it and reinstalled it over the vault, worked aswell!