March 2017 - last edited April 2018
Product: Battlefield 1
Summarize your bug Ryzen platform software overclock causing audio cutout issues in Battlefield 1.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Enable any amount of overclock on a Ryzen 7 processor via a software solution like Ryzen Master or the motherboard maker's own overclocking software. This does not occur when the processor is overclocked via the BIOS. The amount of overclock is irrelevant, whether it is 25Mhz or 800Mhz, nor the amount of voltage applied is irrelevant. The only condition that needs to be met is that some kind of overclock is applied to the CPU via software in Windows 10 (not tested under 7/8). EDIT: Since the BIOS updates from early 2018 onwards, it is irrelevant whether it is overclocked in BIOS or software, it is affecting users.
What happens when the bug occurs? The audio in BF1 will cutout intermittently. In the menus this will cause the background music to suddenly stop and a new track will start. The track could play for 1 second, 5 seconds, or more but randomly it will stop and a new track will start. During gameplay, environmental sounds will cutout constantly causing gaps in audio or completely missing gun sounds.
Please select your region North America
In what game mode did the bug occur? Conquest
AMD or Nvidia Model Number
Enter RAM memory size in GB
Since I first built my Ryzen system and discovered the bug, I've gathered information from others to confirm the bug and which platforms it affects. This bug occurs on any Ryzen 7 platform when either the Ryzen Master software or the motherboard makers control software is used to overclock the processor to any degree. When even a slight overclock is applied, audio will randomly stop in BF1. This overclock could be as little as 25Mhz, it doesn't matter how little or how much is applied, only that the overclock is applied via software in Windows 10. Testing has been conducted by several Ryzen owners across several brands of motherboards as well as different overclocking software provided by AMD or the motherboard manufacturer.
Testing has also been conducted on motherboards containing onboard Realtek ALC1220, ALC892 and actual audio cards, all exhibit the same issue in Battlefield 1.
Discussion thread at Anandtech forums.
Youtube video of issue
Solved! Go to Solution.
Im having exactly the same problem. Only happens in BF1 if i use ryzen master to overclock. Every game ive tested works fine in sound department except for BF1. Audio is always cutting and in the menus the music plays for 3 seconds and skip for the next one.
Asus Prime X370 Pro
16GB 3200 Gskill CL14 @ 2933
I have this exact same issue, both with Battlefield 1 and Star Wars: Battlefront. Any overclock on my Ryzen 7 1700 causes sound issues in both games. Not sure if it is related to that game engine specifically, or what. I have a Gigabyte AB350M-D3H motherboard.
April 2017 - last edited April 2017
I've received reports that it is also affecting Inquisition.
How do we get someone at EA to see and acknowledge this? It's a serious bug affecting most Ryzen owners.
I have exactly the same problem with the sound. Game Battlefield 4 and Battlefield 1.
Ryzen 5 1600x, HyperX 16GB, ASRock X370 Fatal1ty ...
Will anyone solve it anymore?
Just came over to Ryzen camp. I have MSI X370 Gaming Pro Carbon, Ryzen 7 1700, 16GB Corsair DDR4 at 3000Mhz, EVGA GTX 1080. Experiencing same issue. Was overclocking in BIOS, had it stable at 3.9. Latest drivers. Thought it was my motherboard drivers and sound card. Then saw these threads about OC issues. went back to stock settings and BF1 is working again. Sound issue is gone. I may go back to Intel. Nothing but headaches so far with Ryzen for the past month.